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Phil Catterall says teams are using the brain well, with more engagement than expected, and some people are asking about adding more users. He asked to discuss it.

What was said

What this says

Current to 11 Oct 26

Phil Catterall says teams are using the brain well, with more engagement than expected, and some people are asking about adding more users. He asked to discuss it.

Ask: Hamza Akhtar checked in on the rollout. Phil replied three days later with a request to discuss adding users.

Customer view: Positive. Engagement is higher than Phil expected, and demand for seats is coming from the teams themselves.

Next: Hamza should respond to the user request, which maps to the additional 10 users add-on or a tier conversation.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages2
First message2026-07-31
Last message2026-08-03

Messages

  1. Hamza Akhtar
    Hamza Akhtar 31 Jul 2026 10:34
    to Phil Catterall
    Phil, It's been good to see the traction you've got with the brain over the past couple of months. I wanted to check in on how the rollout is going and if there's anything you need from our side. Best, Hamza
  2. Phil Catterall
    Phil Catterall 3 Aug 2026 10:41
    to Hamza Akhtar
    Hamza, Great to hear from you. The teams are using it well - definitely more engagement than we expected. A few people have questions about adding more users. Can we discuss that? Phil

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