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Onboarding kickoff

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Logistical thread: Hamza Akhtar confirmed implementation kickoff timing with Phil Catterall. Phil agreed to start the following Tuesday and run through Friday, and asked whether the whole team should be involved.

What was said

What this says

Current to 11 Oct 26

Logistical thread: Hamza Akhtar confirmed implementation kickoff timing with Phil Catterall. Phil agreed to start the following Tuesday and run through Friday, and asked whether the whole team should be involved.

Ask: Hamza proposed starting implementation the week after the 3 call. Phil accepted and offered Tuesday to Friday.

Customer view: Phil was prompt and cooperative, and asked about team involvement, which suggests a willingness to commit people.

Next: Hamza to send the agenda and prep guide by end of day on 2026-06-05, and answer Phil's question on who should attend.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages3
First message2026-06-04
Last message2026-06-05

Messages

  1. Hamza Akhtar
    Hamza Akhtar 4 Jun 2026 11:36
    to Phil Catterall
    Hi Phil, Following our call yesterday, I wanted to confirm timing for the implementation kickoff. We're looking to start next week if your team is ready. Best, Hamza
  2. Phil Catterall
    Phil Catterall 4 Jun 2026 14:32
    to Hamza Akhtar
    Hamza, Next week works well for us. We can start Tuesday and run through Friday. Should the whole team be involved? Phil
  3. Hamza Akhtar
    Hamza Akhtar 5 Jun 2026 09:51
    to Phil Catterall
    Perfect. Tuesday through Friday is ideal. I'll send the agenda and prep guide by end of day. Cheers, Hamza

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