What was said
What this says
Current to 11 Oct 26Matteo Ricci sent the Enterprise implementation order form for signature by 14 May 2026. Bernard Haslam said legal needed a few days and asked for 18 May 2026, which Matteo accepted. No signature appears in the thread.
Ask: Matteo asked Bernard to sign and return the Enterprise implementation order form by 14 May 2026.
Customer view: Bernard confirmed receipt and said the legal team needed time to review the contract. He asked to move the deadline to 18 May 2026, a delay on timing rather than a refusal.
Next: the thread ends with Matteo expecting a signature on 18 May 2026. Until an executed copy exists, the order form is a draft and not contracted terms.
The thread
Updated 9 Oct 26Messages
- Matteo Ricci 12 May 2026 12:20Dear Bernard, Attached is the order form for Enterprise implementation. The implementation timeline is twelve weeks from start. Can you sign and return this by 14 May 2026? Best regards, Matteo
- Bernard Haslam 15 May 2026 12:01Matteo, I've received the form. Our legal team needs a few days to review the contract. Can we push the signature deadline to 18 May 2026? Best regards, Bernard
- Matteo Ricci 18 May 2026 16:20Of course. I look forward to your signature by 18 May 2026. Best regards, Matteo