What was said
What this says
Current to 11 Oct 26Sofia Marchetti invited Zoe Kendrick and her team to the BB-Demo Customer Day in London on 12 Jun 2025. This is an event invitation and the thread holds no customer response.
Ask: Sofia offered a place at the Customer Day to Zoe and the team at Saltdean Hart, and asked her to reply with who would come. She noted short notice and said declining was fine.
Customer view: there is no customer response in the thread, so attendance and interest are not shown.
Next: the invitation is a relationship touchpoint for a Growth account with forty licensed users. Whether Zoe attended is not shown.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 7 Jun 2025 09:42Hi Zoe, I hope you are well. We are holding our BB-Demo Customer Day in London on Thursday 12 Jun 2025, and I would like to offer a place to you and the team at Saltdean Hart. It is a chance to hear how other customers are using the brain, ask questions and meet the people behind the product. Your usage has been growing nicely this quarter, so I think you would get a lot from the conversations. With forty licensed users, there may be plenty of ideas for the account executives and the claims team too. If you can make it, reply to this note and let me know who would come. I know it is short notice, so no problem at all if the diary does not allow. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo