Growth order form for signature

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Sophie Ling sent the Growth order form at a £62k total deal value, aiming for signature by 18 Mar 2026. Raymond Tsai asked how it splits between implementation and subscription, and what payback to plan against.

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Current to 12 Oct 26

Sophie Ling sent the Growth order form at a £62k total deal value, aiming for signature by 18 Mar 2026. Raymond Tsai asked how it splits between implementation and subscription, and what payback to plan against.

Ask: Raymond wants the split between the one-off fee and the annual subscription clear on the order form before he signs, and a payback figure to plan against.

Customer view: Sophie explained the total is the implementation fee plus the first annual subscription, shown as separate lines. She offered a one-page payback summary the next morning.

Next: the thread ends without a signature. The order form's status is not shown here.

AI · claude-sonnet-5-5 · 12 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2026-03-16

Last message2026-03-17

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Sophie Ling 16 Mar 2026 08:32
to Raymond Tsai
Hi Raymond, The Growth order form for Pemaquid Analytics is attached, ready for your signature. The total deal value is £62,000, which includes the one-off implementation fee. We are aiming to have it signed by Wednesday 18 March 2026 so the implementation team can get started. If anything in it needs changing, tell me and I will turn it round quickly. Kind regards, Sophie Ling Account Executive, BB-Demo
Raymond Tsai 17 Mar 2026 15:40
to Sophie Ling
Sophie, Thanks. Before I sign, how does the £62,000 split between the one-off fee and the annual subscription? I need that clear on the order form. Also, what's the payback we should plan against? Raymond Tsai
Sophie Ling 17 Mar 2026 15:51
to Raymond Tsai
Hi Raymond, The £62,000 is the total deal value: the one-off implementation fee plus the first annual subscription. The order form sets them out as separate lines, so you will see the annual subscription on its own. Nothing else is included in the total. On payback, I would rather walk you through that properly than guess in an email. I can send a one-page summary tomorrow morning if that helps ahead of signing. On 17 Mar 2026, at 15:40, Raymond Tsai wrote: > Before I sign, how does the £62,000 split between the one-off fee and the annual subscription? Kind regards, Sophie

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