Renewal conversation: finding a time
Email thread Carrowkeel Software: documents · sales
Elena Novak proposed a half hour call on the Growth renewal. Conor Daly chose Thursday, mid-morning, and again asked for the order form being used and which version is the signed one.
What was said
What this says
Current to 11 Oct 26Elena Novak proposed a half hour call on the Growth renewal. Conor Daly chose Thursday, mid-morning, and again asked for the order form being used and which version is the signed one.
Ask: Elena proposed an agenda covering renewal terms, who signs and any contract questions. Conor asked to be looking at the same document before they speak.
Customer view: cooperative but methodical. This is the second thread in which he asks which version is signed.
Next: Elena should send the executed order form ahead of the call. The evidence does not show that the call took place.
The thread
Updated 9 Oct 26Messages
Elena Novak 25 Jun 2026 09:48Dear Conor, I am writing from Amsterdam as the customer success manager for Carrowkeel Software. Your Growth subscription runs to 14 Aug 2026, so I would like to find a short slot with you to talk through the renewal. To confirm, the agenda would be: - the renewal terms as they stand in the current order form - who needs to sign, and how you would like the paperwork sent - any questions from your side on the contract Would a half hour on Tuesday or Thursday next week suit you? I will send the agenda again in writing beforehand, and I will make sure that any point we agree is confirmed by email afterwards. Kind regards, Elena
Conor Daly 26 Jun 2026 17:54Elena, Thanks. Thursday works better for me, mid-morning if possible. One thing before we speak: please send the order form you are working from, so we can check it. Which version is the signed one? I would like to be looking at the same document. Fair enough on confirming by email afterwards, that suits me. Conor