Your Growth subscription renewal

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Carrowkeel Software: documents · renewal

Elena Novak gave formal notice that the Growth subscription ends on 14 Aug 2026. CFO Conor Daly asked for a written proposal compared line by line with the signed order form and will agree nothing on a call before that.

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Current to 11 Oct 26

Elena Novak gave formal notice that the Growth subscription ends on 14 Aug 2026. CFO Conor Daly asked for a written proposal compared line by line with the signed order form and will agree nothing on a call before that.

Ask: Elena set out a contract of £41,800 for forty licensed users and an open renewal with a deal value of £50,000, expected to close on 23 Jul 2026. She asked for a usage review call with Conor and Aoife.

Customer view: Conor is guarded. He accepted a call next week with Aoife but wants terms and figure checked against the executed order form first.

Next: Sophie Ling must send the written proposal. The evidence does not show the outcome of the renewal.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages2

First message2026-05-15

Last message2026-05-15

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Messages

Elena Novak 15 May 2026 16:52
to Conor Daly
Dear Conor, I am writing as your customer success manager to give you formal notice that the Carrowkeel Software subscription to the Growth tier ends on 14 Aug 2026. To confirm where things stand: First, the current contract is annual recurring revenue of £41,800 for forty licensed users, as set out in the executed order form. Second, the renewal is open in our records, with a deal value of £50,000 and an expected close on 23 Jul 2026. Sophie will send the proposal and the terms behind that figure. Third, I would like to arrange a short call with you and Aoife to review usage over the year before you decide. Please let me know a convenient week for that call, and I will make sure that the written actions follow. Kind regards, Elena
Conor Daly 15 May 2026 17:43
to Elena Novak
Elena, Thank you for the notice. Let's check the order form against what you have written before anything else. Could Sophie send the proposal in writing, with the terms and the figure compared line by line with the signed order form? I will not agree anything on a call until I have that. On timing, next week is fine for a call with Aoife. Conor On 15 May 2026, at 16:52, Elena Novak wrote: > I am writing as your customer success manager to give you formal notice that the Carrowkeel Software subscription to the Growth tier ends on 14 Aug 2026.

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