Vellacott Enterprise terms: follow-up
Email thread Vellacott Payments: documents · sales
After the negotiation call, Clara Hoskins, Head of Procurement, says the single £129k total is not enough: the implementation fee must be shown separately from the annual subscription. She also asks for sterling invoices. Sophie confirms both.
What was said
What this says
Current to 11 Oct 26After the negotiation call, Clara Hoskins, Head of Procurement, says the single £129k total is not enough: the implementation fee must be shown separately from the annual subscription. She also asks for sterling invoices. Sophie confirms both.
Ask: Clara needs the one-off implementation fee and the annual subscription as separate lines so finance can book them correctly. She also asks for confirmation that invoices are in sterling.
Customer view: Procurement will not progress the deal on a single total. Sophie Ling confirms the split, sterling invoices, and that the total is a combined deal value, not an annual price.
Next: Sophie sends a revised order form. The evidence does not show whether it was agreed or signed.
The thread
Updated 9 Oct 26Messages
Sophie Ling 30 May 2025 13:09Dear all, Thank you for the time this morning. To summarise what we covered: the Enterprise proposal has a total deal value of £129k, which includes the one-off implementation fee. The target to complete is 26 Jun 2025. Clara, Gavin: please send me any questions on the payment schedule or the contract wording, and I will answer them in one reply. Owen is copied in as our VP Sales in case anything needs a senior decision. Kind regards, Sophie
Clara Hoskins 2 Jun 2025 13:52Sophie, Thank you for the summary. Before procurement can progress this, we need the one-off implementation fee shown separately from the annual subscription in the order form, so that finance can book them correctly. The single total is not enough for us. Please also confirm that invoices will be in sterling. Clara Hoskins Head of Procurement- Sophie Ling 3 Jun 2025 10:55Dear Clara, Gavin, Philippa, Thanks, Clara. Confirmed on both points. The order form sets out the implementation fee and the annual subscription as separate lines, and all invoices are in sterling. The £129k total I mentioned is the combined deal value, not an annual price. I will send the revised order form shortly. If there is anything else to settle before 26 Jun 2025, please tell me and Owen and I will turn it round quickly. Kind regards, Sophie