What was said
What this says
Current to 11 Oct 26Scheduling thread: Gregory Hasselbeck confirmed Thursday 10:00 for a thirty-minute terms call. He wants answers on rollout risk to branch teams and privacy sign-off, and a clear scope with a fixed fee.
Ask: Jordan Pike proposed thirty minutes on Growth scope, implementation timing and the business associate agreement. He asked what would make this a yes.
Customer view: Gregory wants a clear scope, a fixed fee and no surprises, with connector and user detail taken to his team. He will not move on terms until privacy has signed off.
Next: Jordan sends a one-page agenda the day before the call.
The thread
Updated 9 Oct 26Messages
- Jordan Pike 20 Mar 2026 08:36Hi Gregory, Thanks for the time on our last call. Here's where we are: the commercial terms are the main open item, and I'd like to get thirty focused minutes with you to work through them. To be transparent about what I'd want to cover: - Scope for the Growth tier and which teams are in at the start - Implementation timing and what your team needs to provide - The business associate agreement and where your privacy and security reviewers are in their process I'd rather not put anything in front of you that your reviewers haven't seen, so if they have open questions, please send them my way and I'll answer them in writing before we meet. Could you do Wednesday at 15:00 Central or Thursday at 10:00 Central next week? If neither works, give me a window that does and I'll fit around you. I'll keep the agenda to one page. What would make this a yes from your side? If you can tell me that ahead of the call, I can come prepared. Thanks, Jordan Jordan Pike Account Executive, US, BB-Demo
- Gregory Hasselbeck 23 Mar 2026 09:41Jordan, Thursday at 10:00 works. Please keep it to the thirty minutes. Two things I will want answered on the call. First, what's the risk to my branch teams during rollout? I do not want this to create work for them. Second, has privacy signed off? I will not move on terms until they have. On your question, keep it simple: a clear scope, a fixed fee and no surprises. The detail on connectors and users I have left with the team, so please take that with them rather than me. Send the one-page agenda the day before. Gregory Hasselbeck Chief Operating Officer, Quarrington Care Network