What was said
What this says
Current to 11 Oct 26Gregory Hasselbeck, Chief Operating Officer, accepted the £62k figure but will not move until the privacy team has seen the business associate agreement. He would rather move 16 Apr 2026 than skip a step.
Ask: Jordan Pike restated the Growth proposal at £62k covering implementation and subscription. He named two open items: privacy and security sign-off, and which teams go live first.
Customer view: Gregory says the figure is understood and his question is risk. He wants the agreement sent directly to the privacy team, copying Danielle Okonkwo.
Next: Danielle will say which teams start first. The target close of 16 Apr 2026 is conditional on the privacy review.
The thread
Updated 9 Oct 26Messages
- Jordan Pike 5 Mar 2026 13:25Hi Danielle, Gregory, Thanks for the time on the call. Here's where we are. The proposal for Growth is with you. The total deal value is £62,000, which covers the one-off implementation as well as the subscription. The scope is what we walked through: referral-relations and patient-services teams working from one view per referring hospital, with calls, tickets and contracts side by side. To be transparent, there are two things still open on your side before we can paper this: privacy and security sign-off on the business associate agreement, and your confirmation of which teams go live first. I'd rather you take the time you need on both than rush either. We're pencilling in 16 Apr 2026 as the target to close. If that date looks wrong to either of you, tell me now and I'll move it in our forecast. What would make this a yes? If there's a question I haven't answered, send it over and I'll get you an answer this week. Thanks, Jordan
- Gregory Hasselbeck 6 Mar 2026 16:05Jordan, Thank you for the summary. Keep it simple for us. The figure is understood. My question is about risk: has our privacy team seen the business associate agreement in its current form? I will not move until they have. Please send the document to them directly and copy Danielle so she can follow it. On timing, 16 Apr 2026 may be fine, but I would rather move the date than skip a step. Danielle will tell you which teams start first. Gregory Hasselbeck Chief Operating Officer, Quarrington Care Network