Follow-up from the demo and next steps

Hi Danielle, hi Brandon, Thanks for the time today. To be transparent, I know we covered a lot in the demo, so here's where we are. What you saw: one view per referring hospital, with calls, tickets and contracts side by side, so a liaison walks in knowing the history. Danielle, I heard you loud and clear on wanting that for the whole team before the next referral review. What I'm sending next: - a short written summary of the Growth tier and what it covers - the proposal, with a breakdown. The overall value is £62,000 - the business associate agreement draft for your legal team to look at Brandon, you mentioned patient services would use this differently from referral relations. What would make this a yes for your team? A couple of examples would help Hannah shape a second walkthrough. Thanks, Jordan

Jordan, Thanks for the summary. A few questions from patient services, as we would not be the main users: First, can our staff see anything patient-level, or does the brain only hold referrer and contract information? Our compliance group will ask me this straight away. Second, who at Quarrington would need to administer access? I do not want my team depending on a request to another department every time someone joins. Third, what is the timeline if we did go ahead? Danielle is keen, but I need something realistic to take to my leadership. Brandon

Brandon, Danielle, Good questions, Brandon. Taking them in order, and Hannah is copied so she can correct me. 1. Patient-level data: that depends on which of your systems you connect. We would agree the scope with your compliance group before anything is switched on, and it goes into the business associate agreement. I would rather you decide that deliberately than find out later. 2. Administration: you would have named admins on your side. Trent's team on the BI side is the natural fit, and we can talk about whether patient services gets its own delegate. 3. Timeline: I do not want to give you a number I cannot stand behind. We are working toward 16 Apr 2026 as the target to have paperwork signed, and Hannah will put the implementation plan in writing so you can see the steps. If it helps, Hannah and I can join a short call with your compliance contact. Just tell me who. Thanks, Jordan

Jordan, That is helpful, thank you. I will ask our compliance lead to join a call, although I cannot promise how quickly they will find time. I would like to see the plan from Hannah before we go further. I am not against this, I just need to know what is being asked of my team and when. Brandon