What was said
What this says
Current to 11 Oct 26Alice Brewer invited Kwame Asante, Chief Technology Officer, to Customer Day on Thursday 11 Jun 2026 and said his team's use has been quieter than hoped. There is no customer response in the thread.
Ask: Alice wants Delancey Haig represented at Customer Day, ideally by Kwame. She asks for a one-line reply to confirm his place.
Customer view: there is no customer response in the thread. Alice raises that the build-versus-buy case may need another look and offers Daniel Okafor's time.
Next: the evidence does not show whether Kwame replied or attended.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2026-05-27
Last message2026-05-27
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Messages
- Alice Brewer 27 May 2026 08:51Dear Kwame, I'm Alice, Head of Marketing at BB-Demo. I'm getting in touch because we are holding our Customer Day in London on Thursday 11 Jun 2026, in person, and I would very much like Delancey Haig to be represented there, ideally by you. The day is for customers who run the brain and want to compare notes on how they are doing it. Since BB-Demo is built and run inside each customer's own Snowflake account, I expect the technical conversations to be the most useful part, including where the data lives, who looks after the connectors and what it takes to keep it healthy. I know your team likes to understand a tool properly before relying on it, and this is a chance to ask other technical owners directly rather than take our word for it. I will say plainly that your team's use of the brain has been quieter than we would like, and I would rather hear why from you than guess. If the honest answer is that the build-versus-buy case needs another look, that is a conversation worth having in the open, and our customer success manager, Daniel Okafor, would be glad to join you for part of the day. Would you be happy for me to put your name down? If it is easier, a one-line reply is plenty and I'll send the practical details afterwards. Best, Alice Alice Brewer Head of Marketing, BB-Demo
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