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Check-in call this week

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Delancey Haig: documents logo Delancey Haig: documents · cs

Daniel Okafor proposes a 40-minute check-in after better usage. Saskia Mendes confirms directors are using the brain before client reviews again and asks a heavier-user colleague to join on Thursday morning.

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What this says

Current to 11 Oct 26

Daniel Okafor proposes a 40-minute check-in after better usage. Saskia Mendes confirms directors are using the brain before client reviews again and asks a heavier-user colleague to join on Thursday morning.

Ask: Daniel wants to understand what has made the difference to usage since the review.

Customer view: Saskia says a couple of directors are using the brain before client reviews again, which is what she wanted. She asks a colleague who uses it more than she does to join.

Next: Daniel will send the invitation, include the colleague once he has her address, and send questions by the end of the day.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
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Messages3
First message2025-10-20
Last message2025-10-21

Messages

  1. Daniel Okafor
    Daniel Okafor 20 Oct 2025 17:09
    to Saskia Mendes
    Hi Saskia, Thank you for your time on the last call. Just to close the loop, I would like to set up a short check-in so we can see how things have settled since the review. Usage has moved in a better direction recently, and I would like to understand what has made the difference on your side. Would Wednesday or Thursday morning suit you? Forty minutes should be plenty. Best wishes, Daniel
  2. Saskia Mendes
    Saskia Mendes 20 Oct 2025 18:58
    to Daniel Okafor
    Hi Daniel, Good to hear. Yes, a couple of the directors have started using it before client reviews again, which is what I wanted. Thursday morning would work for me, either slot. I would like a colleague from my team to join if she can, as she uses it more than I do and she will tell you what is working far better than I would. Best, Saskia
  3. Daniel Okafor
    Daniel Okafor 21 Oct 2025 10:48
    to Saskia Mendes
    Hi Saskia, That is helpful, thank you. Thursday morning it is. I will send an invitation shortly and include your colleague if you pass me her address, or you can forward it to her yourself. I will come back to you by the end of the day with a couple of questions I would like us to cover, so there are no surprises. Best wishes, Daniel

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