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Finding a time to go through the commercial terms

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Delancey Haig: documents logo Delancey Haig: documents · sales

Priya Raman proposed a call on commercial terms after the proposal. Rupert Lasker, the CFO, offered Thursday after 14:00, said he will not commit on the call and asked how fast order form changes can be turned round.

What was said

What this says

Current to 12 Oct 26

Priya Raman proposed a call on commercial terms after the proposal. Rupert Lasker, the CFO, offered Thursday after 14:00, said he will not commit on the call and asked how fast order form changes can be turned round.

Ask: Rupert Lasker wants a half-hour call and has said he cannot commit on it. He asked how long BB-Demo would take to turn round any order form changes.

Customer view: he is slow to reply, citing month-end, and is already thinking about changes to the order form. Priya answered with a same-day or next-morning turnaround.

Next: Priya sends an invite for Thursday at 14:00 and prepares the split between implementation and subscription.

AI · claude-sonnet-5-5 · 12 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages3
First message2024-05-30
Last message2024-06-04

Messages

  1. Priya Raman
    Priya Raman 30 May 2024 08:49
    to Rupert Lasker
    Hi Rupert, I hope the week is going well. Following the proposal, I think the next sensible step is a short conversation on the commercial terms, so that nothing is left open on your side before you decide. Would you have half an hour early next week? Monday or Tuesday would suit me, mornings or afternoons, whichever is easier for you. I can keep it tight and bring only what you need to see: scope, timings and how the order form is laid out. If you would like Saskia on the call as well, just say and I will include her. Best, Priya
  2. Rupert Lasker
    Rupert Lasker 3 Jun 2024 11:58
    to Priya Raman
    Priya, Sorry for the slow reply, it has been a busy few days with month-end. Monday and Tuesday have gone for me now. Thursday afternoon is possible, after 14:00. Please keep it to half an hour, as you suggest. I will not be in a position to commit on the call. How long will it take you to turn round any changes to the order form if I ask for them? Rupert
  3. Priya Raman
    Priya Raman 4 Jun 2024 11:48
    to Rupert Lasker
    Hi Rupert, No problem at all, and thanks for coming back to me. Thursday at 14:00 works for me, so I will send an invite shortly. Understood on not committing on the call; it is purely so that you have the full picture. On your question: if you ask for changes, I will aim to get a revised order form back to you the same day, or the next morning at the latest. If there is anything you would like me to have ready, such as the breakdown between the implementation and the subscription, tell me now and I will bring it along. Best, Priya

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