What was said
What this says
Current to 11 Oct 26Logistical thread: Callie Brennan and Tariq Saleem fix Thursday at 14:00 to walk through account mapping between the branch system and the CRM. Deepa Chauhan joins for the last fifteen minutes.
Ask: Callie wanted an hour on the matching rules between the branch system and the CRM.
Customer view: Tariq chose the afternoon to protect his morning platform changes and wants Deepa to hear any matching change from both of them.
Next: Callie sends the invite and brings questions she cannot answer without Tariq.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2025-03-12
Last message2025-03-12
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Messages
- Callie Brennan 12 Mar 2025 13:38Hi Tariq, I would like to book a working session with you to walk through the account mapping between the branch system and the CRM, line by line. It needs about an hour, and it would help to have the matching rules you use today in front of us. What I need from your side is a slot this week or early next week. Would Thursday or Friday work? I can do any time in the morning. Thanks, Callie
- Tariq Saleem 12 Mar 2025 15:21Callie, Thursday is better for me, but not the morning. I have the platform changes in the morning and I would rather not be distracted. Could we do 14:00? One question: do you want Deepa on the call? She will want to know about any change to how accounts are matched, and I would rather she heard it from us both than second-hand. Cheers, Tariq
- Callie Brennan 12 Mar 2025 17:24Tariq, Thursday at 14:00 is fine, I will send the invite tonight. Yes, let us ask Deepa to join for the last fifteen minutes only. The first part is detail on the field matching, and I will bring a short list of the questions I cannot answer without you. She can then hear the outcome and decide whether anything needs to go to credit control. Thanks, Callie
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