What was said
What this says
Current to 11 Oct 26Sofia Marchetti invited Neil Ashworth, Regional Branch Director North, to a BB-Demo webinar on 21 Nov 2024 aimed at branch and region leaders. There is no customer response in the thread.
Ask: Sofia pitched a non-technical session showing orders, disputes, calls and invoices for a trade account together. She asked Neil which questions his branch managers would want answered.
Customer view: there is no customer response in the thread, so interest is not shown.
Next: reaching a business-side regional leader is useful for the wider rollout, but the thread shows no sign-up or follow-up.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 5 Nov 2024 15:57Dear Neil, I'm writing to invite you to an online BB-Demo webinar on Thursday 21 Nov 2024. The session is aimed at people who run branches and regions rather than the data platform. We'll show how a branch, key-account or credit-control team can see a trade account's orders, disputes, calls and invoices together, instead of chasing each one through a different system. As Regional Branch Director for the North, I thought it would be relevant to how your branches work day to day. You don't need any technical background to follow it, and you're welcome to send a colleague in your place or alongside you. I'd be glad to hear which questions your branch managers would want answered, as I can pass them to the team presenting. If you'd like to join, reply to this email and I'll send the joining details. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo