What was said
What this says
Current to 11 Oct 26Lauren Pacheco, VP Revenue Operations, replies three days later with kickoff windows and asks the time to value on the first connector so she can tell reps when to expect a shipper view. No BB-Demo answer yet.
Ask: Laura Penhaligon wants a one-hour kickoff with Tyler, covering Salesforce first, then the TMS and support system. Lauren offers Tuesday or Wednesday morning Chicago time, with a hard stop at 11:00.
Customer view: warm, though she apologises for a slow reply. Her question is about when reps will see value.
Next: the thread ends without a BB-Demo answer on time to value or a confirmed slot.
The thread
Updated 9 Oct 26Messages
- Laura Penhaligon 2 Jun 2026 17:24Hi Lauren, Welcome aboard, and thanks for getting everything signed so quickly. I'm the implementation consultant who will be working with you and your team to get the brain running inside your Snowflake account. I'd like to book the kickoff call for later this week or early next week. It should take about an hour, and I'd like Tyler on it as well, since we'll be talking about connecting Salesforce first, then your TMS and the support system. Could you let me know a couple of windows that suit you? I'll fit around your calendar, and I'm happy to work in Chicago time. Kind regards, Laura Penhaligon Implementation Consultant, BB-Demo
- Lauren Pacheco 5 Jun 2026 13:36Hi Laura, Love this, thanks! Sorry for the slow reply, it's been a crazy week. How about Tuesday or Wednesday morning, Chicago time? I have a hard stop at 11:00 both days, so an early start works best. Tyler is free then too, I checked. One question: what's the time to value on the first connector? I'd like to tell the reps when they can expect to see a shipper view. Thanks! Lauren