What was said
What this says
Current to 11 Oct 26Jordan Pike sent the Growth order form at a total of £62,000 on 13 May 2026. CFO Mike Delaney asked for the all-in cost in USD and for the ROI before he will sign.
Ask: Jordan asked Mike to sign the Growth tier order form, with a target of 15 May 2026. The £62,000 covers the subscription plus the one-off implementation fee.
Customer view: Mike did not agree. He asked for the all-in cost in USD and said he needs to see what the customer gets back before signing.
Next: The thread shows no answer on currency or ROI. The deal needs a value case written for a finance buyer.
The thread
Updated 9 Oct 26Messages
- Jordan Pike 13 May 2026 13:57Hi Mike, Quick one. Here's where we are: the order form for the Growth tier is ready for your signature. Total deal value is £62,000, and that covers the subscription plus the one-off implementation fee. The Salesforce, TMS and support connections are all in the scope we walked through with Lauren. To be transparent, our target is to have this signed by 15 May 2026 so the implementation team can book the start. What would make this a yes? Thanks, Jordan
- Mike Delaney 13 May 2026 15:51Jordan, What's the all-in cost? £62,000 is in pounds. In USD, what's that? And I need to see what we get back before I sign. Bring me the ROI. Mike