What was said
What this says
Current to 11 Oct 26Sofia Marchetti invited CRM Manager Linnea Holm to the London Customer Day on 12 Jun 2025, acknowledging the trip from Stockholm and asking for news on how things are going. No customer reply in the thread.
Ask: Sofia invited Linnea or a colleague and said she would send practical details. If they could not attend, she asked to hear how things were going in Linnea's own words.
Customer view: None shown. Linnea does not reply, so the early experience of the brain on the CRM side is not captured.
Note: Sofia describes Linnea as closest to the CRM side of the set-up.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 4 Jun 2025 11:35Hi Linnea, I hope the first few weeks with the brain are going smoothly. I wanted to invite you personally to our BB-Demo Customer Day, which takes place in London on Thursday 12 June 2025. It is an in-person day for customers to meet the team, see what other organisations are building on their own data, and tell us what they would like from us next. Since you are the person closest to the CRM side of your setup, I think you would get a lot from the conversations, and you would meet others who have connected similar systems. I know it is a trip from Stockholm, so please do not feel any pressure. If you or a colleague can make it, let me know and I will make sure the practical details reach you. If not, I would still be glad to hear how things are going in your own words. Best regards, Sofia Marchetti Head of Customer Success