What was said
What this says
Current to 11 Oct 26Lewis Kerr sent the 1 Apr 2026 order form for additional Growth users at £2,836 excluding VAT, co-termed to the 31 Oct 2026 renewal. Brendan Moran confirmed the terms match and said he would sign the next day.
Ask: Lewis sent the order form for signature, stating it supersedes the earlier quote and leaves the existing term unchanged.
Customer view: On 7 Apr 2026 Brendan checked the figure and terms against the quote and asked which version to sign. He said he would sign first thing tomorrow.
Next: The evidence does not show the signed copy. It is an open item until the countersigned order form comes back.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 1 Apr 2026 09:17Dear Brendan, Further to our conversation, I attach the order form for the additional users on your Growth subscription. The total for the expansion is £2,836, exclusive of VAT, and it is co-termed to your renewal on 31 Oct 2026, so there is no change to your existing term. The form is dated 1 Apr 2026 and supersedes the earlier quote. Please let me know if anything needs adjusting before you sign. I'll send the countersigned copy back to you as soon as it comes in. Kind regards, Lewis
- Brendan Moran 7 Apr 2026 18:00Dear Lewis, Apologies for the delay in coming back to you. I have compared the order form with the version in our folder, and the terms and the figure of £2,836 match the quote we discussed. Which version are we looking at for the signature, the one dated 1 Apr 2026? If so, I will sign it first thing tomorrow and return it to you. Kind regards, Brendan Moran
- Lewis Kerr 7 Apr 2026 18:58Dear Brendan, Yes, the one dated 1 Apr 2026 is the current version and the only one to sign. Anything earlier is superseded. Thank you for checking it so carefully. Once I have the signed copy I'll arrange for the additional users to be set up and let Amara know so she can brief your team. Kind regards, Lewis