Scheduling the next QBR

Hi Natasha, It's time to book the next quarterly business review for Hollowmere. As an Enterprise customer you get one each quarter, and this is a good point to look at how usage has grown since the summer and where the brain is earning its keep. I'd suggest we cover usage across the homes, the tickets raised and how quickly they were answered, and what you'd like from the brain over the winter. If your CFO or anyone from the homes' leadership would find it useful, they are very welcome to join. Could you let me know a couple of times in the next two weeks that suit you? I can work around your calendar. Thanks, Hollie

Hi Hollie, Thanks for this. Yes, let's do it. The week after next works best for me, ideally a Wednesday or Thursday morning. One thing I'd like included: what's the evidence trail behind the usage numbers? I won't take a chart to my own board without knowing which source each figure comes from, so please show that alongside. Same approach as before, we start with the homes that shout loudest and work outward. I'll keep Graham in the loop but I don't think he needs to be on the call this time. Thanks, Natasha