Notes from our check-in

Dear Ruth, Thank you for your time on our call. I wanted to send a few notes while it is fresh, just to close the loop. First, things look steady from where I sit. There are no open tickets from your team, nothing has been escalated, and the numbers I look at show the brain being used a little more than a few months ago. That is good to see, and it is down to you and your team making it part of the working week. Second, you have plenty of room on the Growth plan. There are 60 licensed users, and only a fraction of those are active in a typical month. If there are teams, perhaps in quality or the sales engineering group, who haven't had a proper walkthrough yet, I'd be glad to arrange one. How is the team finding it day to day? Third, I'll come back to you before long with a short summary of what we're seeing in the questions your people ask, so you can judge whether it matches what you expect. As ever, if you'd like me to look at something specific, which customer or which part, just tell me and I'll gather the evidence. Thank you again, and please pass on my regards to the team. Best wishes, Daniel Daniel Okafor Customer Success Manager, BB-Demo