Arranging our next check-in
Email thread Dunholm Precision: documents · cs
Daniel Okafor asked Ruth Ackroyd for a check-in slot. She agreed Thursday 14:00 for an hour, said usage is up because quality ticket search saves chasing across systems, and asked for an agenda first.
What was said
What this says
Current to 11 Oct 26Daniel Okafor asked Ruth Ackroyd for a check-in slot. She agreed Thursday 14:00 for an hour, said usage is up because quality ticket search saves chasing across systems, and asked for an agenda first.
Ask: Daniel proposed a check-in to review how the team uses the brain. Ruth replied the same day, accepting Thursday afternoon at 14:00.
Customer view: Ruth ties the rise in use to quality ticket search. She will bring examples of which customer and which part, so she expects evidence rather than assertion.
Next: She wants the agenda beforehand and wants to know what has changed on BB-Demo's side since last time.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 14 May 2025 12:55Hello Ruth, Thank you for your time on the last call. Just to close the loop, I would like to find a slot for our next check-in so we can look at how the team is using the brain and what you would like from it over the coming months. How is the team finding it? I have noticed more people using it lately, which is good to see, and I would like to hear what is behind that. I could do Tuesday or Thursday next week, in the afternoon. I'll come back to you by the end of the week with a short agenda once we have a date. Best wishes, Daniel
Ruth Ackroyd 14 May 2025 15:18Daniel, Thursday afternoon, 14:00. An hour is enough. The team is using it more because the quality ticket search saves them chasing across systems. I'd rather show you which customer and which part than tell you, so I'll bring examples. Send me the agenda before. I'd like to know what has changed on your side since last time. Ruth