What was said
What this says
Current to 11 Oct 26Andrew Pickering, Finance Director, agreed to a renewal call on Thursday afternoon at 14:00 but asked for Priya to join and for a written agenda. He said he would not expect to settle anything on the call.
Ask: Marcus Bell proposed a short screen-share on usage since last May, what key-account managers ask the brain, and questions ahead of the paperwork from Priya.
Customer view: Andrew wants the commercial position from the person who owns it and a written agenda first. He does not expect to settle anything on the call.
Next: the evidence does not show whether the call took place or its outcome.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 10 Feb 2025 13:59Dear Andrew, Following your note last week, I'd like to find a time for a short call about the renewal. I would share my screen and cover three things: - how the brain has been used since last May - what your key-account managers are asking it - any questions you have ahead of the paperwork from Priya Shall we book half an hour later this week? Thursday or Friday afternoon would suit me. Let me know what works for you. Thanks, Marcus
- Andrew Pickering 10 Feb 2025 16:26Dear Marcus, Thank you. Thursday afternoon is better for me, say 14:00, if that is convenient. I would ask two things. First, that Priya joins, since I will want to hear the commercial position from the person who owns it. Second, that you send me a short agenda in writing beforehand. As before, I would not expect to settle anything on the call itself. Kind regards, Andrew Pickering