Invitation: BB-Demo webinar on Thursday 16 January 2025

Email thread

Brannock Medical Supplies: documents · event

Sofia Marchetti invites Craig Holt, IT Manager, to the webinar and says activity is quieter than expected for forty licensed users. She asks about connector or permissions issues. No customer response in the thread.

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What this says

Current to 11 Oct 26

Sofia Marchetti invites Craig Holt, IT Manager, to the webinar and says activity is quieter than expected for forty licensed users. She asks about connector or permissions issues. No customer response in the thread.

Ask: Sofia asks Craig to attend the webinar on Thursday 16 January 2025 and offers a short call beforehand. She asks directly whether a connector, a permissions issue or anything on the IT side is blocking use.

Customer view: Craig has not replied, so the cause of the quiet usage is not shown.

Next: a reply or call would show whether a technical blocker exists.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2025-01-05

Last message2025-01-05

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Messages

Sofia Marchetti 5 Jan 2025 15:53
to Craig Holt
Hi Craig, Apologies for writing on a Sunday. I wanted to get this to you before the week starts. We are running an online BB-Demo webinar on Thursday 16 January 2025, and I would like you to be there if you can. Looking at how the brain has been used at Brannock lately, activity has been quieter than I would expect from a team with forty licensed users, and I would rather ask openly than guess at the reason. If there is a connector, a permissions issue or anything on the IT side that is getting in the way of people using it, I would like to hear about it. Could you let me know whether you can attend, and whether a short call with me beforehand would help? I own making sure Brannock is getting value from the platform, so please be direct with me. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	150
People at customers	573
BB-Demo staff	48
Calls	1,382
Email threads	2,122
Support tickets	789
Documents	850
Deals	217
Invoices	187
Events	49
News items	84

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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