What was said
What this says
Current to 11 Oct 26Matteo Ricci sent the Enterprise order form at a total deal value of £155,000, including implementation. Ronan Tierney signed on 4 Sep 2026 once the CISO and procurement were content, and the countersigned copy followed on 7 Sep 2026.
Ask: Ronan wanted to know the CISO was content and asked the board risk of starting before the end of the month. Matteo answered that the data stays in Ardcarne's own Snowflake account and that the exit plan is on file with the CISO.
Customer view: positive and decisive, conditional only on the CISO and procurement.
Next: Elena Novak, the customer success manager, is to contact Ronan and Declan to agree kick-off, and finance sends the first invoice.
The thread
Updated 9 Oct 26Messages
- Matteo Ricci 2 Sep 2026 11:21Dear Ronan, I hope you are well. The Enterprise order form for Ardcarne Life Assurance is attached for your signature. To be clear on the figure: the total value of the deal is £155,000, which includes the one-off implementation fee. It is not an annual price, and the order form sets out how the subscription element is invoiced. Declan and his team have been through the security review with Theo, and I would rather you heard it from me that the review is now complete from our side. If you are content to proceed, we would like to have the signed form by Friday 4 Sep 2026 so that implementation can start without a gap. Please let me know if there is anything your legal or procurement colleagues would like me to clarify before then. Best regards, Matteo
- Ronan Tierney 3 Sep 2026 10:44Matteo, Thanks. Is Declan content? If he and procurement are, let's proceed. I will sign tomorrow. What is the board risk if we start before the end of the month? Short answer is fine. Ronan
- Matteo Ricci 7 Sep 2026 14:36Dear Ronan, Thank you for signing on Friday 4 Sep 2026. The countersigned order form is attached for your records. To answer your earlier question: Declan was content before you signed, as you asked, and the security findings are closed from our side. On the board risk, the brain is built and run inside your own Snowflake account, so your data does not leave your environment, and the exit plan Theo prepared is on file with Declan for the register of information. Next steps: - Elena Novak, your customer success manager, will contact you and Declan this week to agree the kick-off. - Our finance team will send the first invoice separately, today. Thank you for your trust. I would rather we over-communicate in the first weeks, so please call me directly if anything is unclear. Best regards, Matteo