Finding a time for our check-in

Hi Helen, I hope the week is treating you well. I wanted to get our next check-in into the diary before the summer holidays start eating into everyone's calendars. The things I'd like to cover are fairly light. First, how the board-pack extracts have been running since the last refresh, and whether anything is still not reconciling to the housing management system. Second, a quick look at how your team is using the brain day to day, so I can make sure we are pointing you at the right pages and dashboards. And third, anything you would like me to take back to our product people. Could you do a call early next week? Monday or Tuesday morning would suit me, or I can flex around you. Forty-five minutes should be plenty, and I'm happy to keep it to half an hour if your diary is tight. If it helps, send me a couple of slots and I'll send the invite. Best, Natalie Natalie Eze Customer Success Manager, BB-Demo

Hi Natalie, Thanks for this, and apologies for the slow reply. It has been a busy few days getting the next board pack drafted. Monday is difficult for me. Tuesday morning works, ideally 10:00 or just after. I would like to start with the repairs and arrears figures in the performance section of the pack. A couple of them still don't reconcile to the housing management system, and the board will ask. If you can bring someone who can show me the source for those numbers, that would help a great deal. The usage and product points are fine to cover afterwards, but I don't want the discrepancy to get squeezed out. Please send the invite for Tuesday and I'll accept it. Kind regards, Helen