Booking a quick check-in

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Calderbrook Housing Group: documents · cs

Natalie Eze books a short check-in with Helen Marsden for Thursday at 10:00. Helen wants to go through a recently raised ticket and asks Natalie to bring the source for it before it goes into the board pack. Mainly logistical.

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Current to 11 Oct 26

Natalie Eze books a short check-in with Helen Marsden for Thursday at 10:00. Helen wants to go through a recently raised ticket and asks Natalie to bring the source for it before it goes into the board pack. Mainly logistical.

Ask: Helen wants clarity on the answer to a ticket before it goes into the next board pack, and asks for the source. The evidence does not show what the ticket is about.

Customer view: Helen again frames the request around the board, in line with earlier threads asking for traceable figures.

Next: Natalie confirms Thursday at 10:00, sends the invite and will bring what is held on the ticket with the source for each figure.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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Messages3

First message2025-02-14

Last message2025-02-18

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Natalie Eze 14 Feb 2025 15:55
to Helen Marsden
Hi Helen, Hope you have a good weekend lined up. I'd like to book a short check-in with you in the next week or so, just to see how things are going now that more of your team are using the brain day to day. Half an hour should do it. Do you have a slot early next week or midweek that suits? I'm flexible. Thanks, Natalie
Helen Marsden 14 Feb 2025 16:10
to Natalie Eze
Hello Natalie, Thursday morning at 10:00 would suit me. There is a ticket we raised recently that I would like to go through, and I want to be clear on what the answer is before it goes into the next board pack, so please can you bring the source for it. The board will ask. Kind regards, Helen
Natalie Eze 18 Feb 2025 08:49
to Helen Marsden
Hi Helen, Thursday at 10:00 is fine, invite is on its way. I've had a look at the ticket and I'll bring what we have on it, with the source for each figure, so we can go through it line by line. If there is anything else you want on the agenda, just reply here. Speak soon, Natalie > On 14 Feb 2025, at 16:10, Helen Marsden wrote: > Thursday morning at 10:00 would suit me.

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