Onboarding session for the repairs data

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Calderbrook Housing Group: documents · cs

Paul Rigby agreed a Tuesday morning onboarding session and warned that the housing system upgrade has been counting some repairs jobs twice. He wants the head of BI to see the mapping before it nears the board pack.

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Current to 11 Oct 26

Paul Rigby agreed a Tuesday morning onboarding session and warned that the housing system upgrade has been counting some repairs jobs twice. He wants the head of BI to see the mapping before it nears the board pack.

Ask: Callie Brennan asked for an hour-long onboarding session and a sample of the repairs report Paul trusts most. Paul agreed to Tuesday morning, before 11:00.

Customer view: Paul warned that the upgrade to the housing system has been counting some jobs twice, so the brain may not match the old numbers. He keeps a list of the jobs he has found.

Next: Paul wants the mapping sent to both him and the head of BI before it goes near the board pack. Accuracy of the repairs figure is the customer's test for the brain.

AI · claude-sonnet-5-5 · 11 Oct 2026

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Updated 9 Oct 26

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First message2024-09-13

Last message2024-09-13

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Callie Brennan 13 Sep 2024 10:09
to Paul Rigby
Hello Paul, Thanks for joining the kickoff earlier this month. Now that the first sources are connected, I would like to book an onboarding session with you, so that you are able to run the brain on your own once I step back. Proposed plan for the session, about an hour: - Walk through the repairs source and how each field maps (that maps cleanly so far, but I want you to see it) - Show you how to check the nightly refresh has landed before your morning stand-up - Agree how you want to flag anything that looks wrong, so we spot it early What I need from your side is a sample of the repairs report you trust most today, so I can compare it with what the brain shows before we go further. A screenshot is fine. Could you do early next week? Tell me which day suits you and I will send the invite. Thanks, Callie
Paul Rigby 13 Sep 2024 12:01
to Callie Brennan
Callie, Tuesday morning suits me. Any time before 11:00. I will send the repairs report. Heads up, the upgrade to our housing system has been counting some jobs twice, so the report may not match the old numbers. I keep a list of the ones I have found. Will attach it so you can see. Our head of BI will want to see the mapping before anything goes near the board pack. Can you send it to both of us? Paul

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