What was said
What this says
Current to 10 Oct 26Fiona Mackie, Integration Director at Dunmarra Group and new Lornefield contact, asked for the executed order form, master agreement, term end date, termination terms and renewal mechanism. Daniel Okafor replied with the term end date and offered a call.
Ask: Fiona Mackie wants the executed order form, master agreement, term end date, termination terms and renewal mechanism for the group's contract review.
Customer view: no stance on value or renewal is stated, and the tone is brisk. A group-level owner reviewing termination terms is a renewal signal on the Growth subscription.
Next: Daniel Okafor said he would send the documents that day and offered a walk-through call. The thread holds no further customer reply.
The thread
Updated 9 Oct 26Messages
- Fiona Mackie 12 Dec 2025 11:53Daniel, I am the Integration Director at Dunmarra Group and now the contact for Lornefield. Let's keep this practical. I need the following for the group's contract review: - the executed order form and the master agreement - the current term end date - what are the termination terms? - the renewal mechanism Please send what you have by return. Fiona Mackie, Integration Director, Dunmarra Group
- Daniel Okafor 15 Dec 2025 08:58Dear Fiona, Thank you for your note, and welcome. It is good to have a name on the group side. To answer in order. The current term on the Growth tier ends on 2 Apr 2026. I will send you the executed order form and the master agreement today, and the termination and renewal provisions are in those documents, so you will have the wording exactly as signed rather than my paraphrase. If it helps, I would be glad to set up a short call to walk through how the brain is used at Lornefield today, so the group's review is based on the whole picture. Just tell me a time that suits. Best wishes, Daniel