Your Lornefield renewal - advance notice
Email thread Lornefield Pensions Administration: documents · renewal
Daniel Okafor gives Douglas Baird formal notice that the Growth term ends on 2 Apr 2025 and raises easing activity, asking for a call. No customer reply appears in the thread.
What was said
What this says
Current to 10 Oct 26Daniel Okafor gives Douglas Baird formal notice that the Growth term ends on 2 Apr 2025 and raises easing activity, asking for a call. No customer reply appears in the thread.
Ask: Daniel asks for thirty minutes in the next couple of weeks to discuss the renewal and the eased activity. Nell Ashcombe is copied and offers to join.
Customer view: there is no customer response in the thread. Daniel puts the easing down to the time of year and pressure on scheme-relationship managers, which is his reading, not Douglas's.
Next: Daniel will send suggested slots by Friday.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 2 Jan 2025 13:35Dear Douglas, Happy New Year, and thank you for all your time over the last twelve months. I hope the break was a restful one. I am writing, just to close the loop, with the formal notice that Lornefield's current term on the Growth tier ends on 2 Apr 2025. We have opened the renewal on our side so that nothing falls between the cracks, and the proposed renewal date is 3 Apr 2025. I want to be straightforward with you. Activity across the licensed users has eased a little over the last quarter, and I would rather talk that through with you now than wait for it to become a question at the end of the term. It may simply be the time of year and the pressure on your scheme-relationship managers, but I would value your view on it. Could we find thirty minutes in the next couple of weeks? Nell has been copied in, as she is keen to join if that is helpful to you. I will come back to you by Friday with a couple of suggested slots. Best wishes, Daniel