Notes from our check-in

Hi Jenna, Thanks for taking time to speak today, I know how stretched you are. A few notes so we both have the same picture. - You have fifteen licensed users, and only a couple of people are logging in regularly now. That's fewer than earlier in the year. - Three tickets came in over the last month, all from you. None were urgent, but I'd like to get the connector issue behind them sorted so it isn't another job on your list. - You mentioned that the team's focus is elsewhere at the moment, which I understand. What I'd suggest is a short session with whoever will actually use it, so we can look at which questions would save them time. I'll come to you with a few examples from your own data, so you don't need to prepare anything. Would it help if I sent over a couple of times next week? Happy to jump on a call whenever suits. Thanks, Marcus