Finding time to talk about the renewal

Email thread

Marcus Bell asks Rob Ellery for a 30-minute renewal call. Rob picks Friday morning before 11:00, asks how long it will take, and says he will try to bring Jenna in. Logistical thread, no commercial position stated.

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Current to 10 Oct 26

Marcus Bell asks Rob Ellery for a 30-minute renewal call. Rob picks Friday morning before 11:00, asks how long it will take, and says he will try to bring Jenna in. Logistical thread, no commercial position stated.

Ask: Marcus proposed a short screen-share call to show what the team has been doing in the brain and to discuss the next year.

Customer view: Rob is time-conscious and does not want to lose half a morning. He treats Jenna as the person who knows usage, and will pass things on if she cannot attend.

Next: confirm the Friday slot before 11:00 and keep the call to thirty minutes.

AI · claude-sonnet-5-5 · 10 Oct 2026

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Updated 9 Oct 26

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First message2025-10-07

Last message2025-10-08

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Marcus Bell 7 Oct 2025 11:14
to Rob Ellery
Hi Rob, Following on from my note last week, I'd like to get a short call in the diary about the renewal. Thirty minutes should do it. I'll share my screen, show you what the team has been doing in the brain and then we can talk through what you want for the next year. Would Thursday afternoon or Friday morning work? I'm happy to fit around you and Jenna. Thanks, Marcus
Rob Ellery 8 Oct 2025 08:25
to Marcus Bell
Marcus, Friday morning is better for me, any time before 11:00. How long will it take? I don't want to lose half a morning. I'll ask Jenna to join if she's about. If not, we can go through it and I'll pass it on to her. Rob

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