What it says
What this says
Current to 11 Oct 26Proposal dated 9 Jun 2025 for the Growth tier: £12k implementation over eight weeks and a £50k year 1 subscription, £62k in year 1. It states a 99.5% uptime commitment. It is a proposal, not an executed order form.
What it is: a BB-Demo proposal, stored as final, written by Priya Raman, Account Executive. It sets out the Growth tier with 40 users, 8 connectors, the dashboards builder and quarterly check-ins.
Commits: it states "Year 1 subscription | £50k" and "Year 2 and beyond: £50k per year, renewable annually with 30 days' notice from either party." It also states "99.5% uptime commitment".
Unusual: the £50k matches the v2 Growth list in the brief, while the document is dated 9 Jun 2025, before the v2 start date of 1 Dec 2025. The 30 days' notice from either party is the stated renewal mechanism.
Not settled: it asks the customer to "sign and return the enclosed order form", so the executed order form decides price and terms. The text states no P1 response time, no refresh deadline, no service credits and no connector go-live dates.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_129_003
- Implementation fee£12,000 (eight weeks)Source: object_read:doc_129_003
- Year 1 subscription£50,000Source: object_read:doc_129_003
- Year 1 total£62,000Source: object_read:doc_129_003
- Year 2 and beyond£50,000 per year, renewable annually with 30 days' notice from either party£50,000 per year, renewable annually with 30 days' notice from either party · Source: object_read:doc_129_003
- Availability99.5% uptime commitmentSource: object_read:doc_129_003
- Implementation durationThe project runs for eight weeksSource: object_read:doc_129_003
The document
Body
Ravel-Delmotte Logistique - Proposal
Version 1, Final
Context
Cross-border freight operations rely on timely data. Your teams today reconcile information across your CRM, call recordings and finance system by hand.
Solution
The company brain brings all your data into a single query layer inside your Snowflake account. Your teams ask questions instead of building spreadsheets.
Growth tier includes
- 40 users across your teams
- 8 connectors to your systems (CRM, calls, email, accounting and more)
- Dashboards builder so you can create custom views
- Quarterly check-ins and business reviews with our team
- 99.5% uptime commitment
Implementation
Our team will design the connectors to your data sources, set up the brain and train your admins. The project runs for eight weeks. All changes will be reviewed with your IT team.
Investment
| Item | Cost |
|---|---|
| Implementation (eight weeks) | £12k |
| Year 1 subscription | £50k |
| Year 1 total | £62k |
Year 2 and beyond: £50k per year, renewable annually with 30 days' notice from either party.
Next steps
Read the whole document (1,231 characters)
Please sign and return the enclosed order form. We will countersign and send the master service agreement.
Unusual terms
Current to 9 Oct 26- 30 days' notice from either party
- Year 2 price held at £50,000