What it says
What this says
Current to 12 Oct 26Completed security questionnaire for Ravel-Delmotte Logistique, stored as final. It states TLS 1.2 minimum in transit, encryption at rest in the customer's Snowflake account, an EU region host, and notice of material incidents within one business day.
What it is: a one-version security questionnaire filed in the customer's Security folder, created and modified on 2025-05-28 and marked "Final". Anya Petrova, Solutions Engineer, is the resolved author.
Commits: the answers state "Yes, TLS 1.2 minimum" for encryption in transit, "Yes, within thirty days" for data rights requests, and "Yes" to notifying material incidents within one business day.
Unusual: nothing departs from standard terms, but the access review is stated as "Yes, every six months" and system access logs are reviewed "Yes, quarterly".
Not settled: this is a set of answers, not a contract. It states no price, parties, service levels or dates beyond its creation, and does not say who at the customer received it or whether it was relied on in an order form.
As found in this document
Current to 9 Oct 26- Encryption in transitYes, TLS 1.2 minimumSource: object_read:doc_129_001
- Encryption at rest in Snowflake accountYesSource: object_read:doc_129_001
- Snowflake account hostingEU regionSource: object_read:doc_129_001
- Material incident notificationYes (within one business day)Source: object_read:doc_129_001
- Data rights assistanceYes, within thirty daysSource: object_read:doc_129_001
- Access permission reviewYes, every six monthsSource: object_read:doc_129_001
The document
Body
Ravel-Delmotte Logistique - Security Questionnaire
Final
Information Security
| Question | Response |
|---|---|
| Does your organisation process and store sensitive business data? | Yes |
| Are system access and changes logged and reviewed? | Yes, quarterly |
| Is there an individual responsible for information security? | Yes |
Data Protection and Compliance
| Question | Response |
|---|---|
| Do you have processes to meet data protection requirements? | Yes |
| Can you assist individuals exercising data rights? | Yes, within thirty days |
| Is there a data retention and deletion policy? | Yes, reviewed annually |
Infrastructure and Encryption
| Question | Response |
|---|---|
| Is data encrypted in transit to your systems? | Yes, TLS 1.2 minimum |
| Is data encrypted at rest in your Snowflake account? | Yes |
| Where is your Snowflake account hosted? | EU region |
Access Control
| Question | Response |
|---|---|
| Do you use multi-factor authentication? | Yes, for administrative access |
| Can user access be revoked immediately? | Yes |
| Are access permissions reviewed regularly? | Yes, every six months |
Incident and Breach Response
Read the whole document (1,390 characters)
| Question | Response |
|---|---|
| Do you have an incident response procedure? | Yes |
| Are security incidents logged? | Yes |
| Can you notify us of material incidents within one business day? | Yes |