Sloane Kittery Software - Proposal
Documentfinal Sloane Kittery Software: documents · proposal · final · 2026-09-15
Proposal dated 15 Sep 2026 for the Starter tier: Year 1 subscription £22k plus £6,000 implementation, £28k total Year 1. Connectors live within 4 weeks. It states no availability figure or P1 response time. Unsigned; an open item.
What it says
What this says
Current to 11 Oct 26Proposal dated 15 Sep 2026 for the Starter tier: Year 1 subscription £22k plus £6,000 implementation, £28k total Year 1. Connectors live within 4 weeks. It states no availability figure or P1 response time. Unsigned; an open item.
What it is: a proposal from BB-Demo to Sloane Kittery Software for the Starter tier, aimed at the customer success team. It asks the customer to "sign the enclosed order form and MSA", so it is an open offer, not executed paper, despite the stored status of final.
Commits: the quoted figures are Implementation (4 weeks) £6,000, Year 1 subscription £22k and Total Year 1 £28k. The text says "All connectors will be live within 4 weeks" and the nightly refresh is "complete by 07:00 your local time on business days".
Unusual: the Year 1 subscription matches the v2 Starter list price and no discount is shown. The offer says up to 4 business systems and up to 15 users.
Not settled: no availability percentage, P1 response time, service credits, billing or payment terms, or renewal date are stated. The evidence does not show who at the customer received it or whether an order form was signed.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_112_002
- Implementation fee (4 weeks)£6,000Source: object_read:doc_112_002
- Year 1 subscription£22,000Source: object_read:doc_112_002
- Total Year 1£28,000Source: object_read:doc_112_002
- Connector deliveryAll connectors will be live within 4 weeks.All connectors will be live within 4 weeks. · Source: object_read:doc_112_002
- Implementation startImplementation begins within one week of order.Implementation begins within one week of order. · Source: object_read:doc_112_002
- Nightly data refreshcomplete by 07:00 your local time on business dayscomplete by 07:00 your local time on business days · Source: object_read:doc_112_002
- Kick-off meetingwithin two business days of receiving the order form and MSAwithin two business days of receiving the order form and MSA · Source: object_read:doc_112_002
The document
Body
Sloane Kittery Software, Proposal
Date: 15 Sep 2026
Executive Summary
This proposal outlines BB-Demo's Starter tier for Sloane Kittery Software, enabling your customer success team to answer questions across Salesforce, call recordings, support tickets and customer emails without building custom reports.
The Offering
Starter tier is designed for one team and includes:
- A queryable layer over up to 4 business systems
- Access for up to 15 users
- Natural-language search and chat
- Custom pages for key metrics
- Nightly data refresh, complete by 07:00 your local time on business days
- Six-monthly check-in
Investment and Timeline
| Component | Cost |
|---|---|
| Implementation (4 weeks) | £6,000 |
| Year 1 subscription | £22k |
| Total Year 1 | £28k |
Implementation begins within one week of order. All connectors will be live within 4 weeks.
Next Steps
Please sign the enclosed order form and MSA. Once we receive both documents, we'll schedule your kick-off meeting within two business days.
If you have any questions, please don't hesitate to contact us.