What it says
What this says
Current to 11 Oct 26Draft proposal dated 10 Sep 2026 offering the Starter tier: implementation £6,000 over 4 weeks and a Year 1 subscription of £22k, total £28k. Connectors live within 4 weeks. Not an executed order form.
What it is: a draft proposal marked "STATUS: Draft" and dated 10 Sep 2026, filed in the customer's Proposals folder. It offers the Starter tier to the customer success team, covering Salesforce, call recordings, support tickets and customer emails.
Commits: nothing binding yet, as it is a proposal. It states implementation of £6,000 (4 weeks), a Year 1 subscription of £22k and a total of £28k, with "Connectors live within 4 weeks" and a nightly refresh "complete by 07:00 your local time on business days".
Unusual: the £22k matches the v2 Starter list price, and no discount is stated. The text offers up to 4 systems and 15 users, in line with Starter limits.
Not settled: the systems to connect, the Snowflake administrator's details and the MSA review are all open. The text states no availability figure, P1 response time, service credits, payment terms or signatory, and the evidence does not show whether an order form followed.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_112_001
- Implementation fee£6,000Source: object_read:doc_112_001
- Implementation duration4 weeksSource: object_read:doc_112_001
- Year 1 subscription£22,000Source: object_read:doc_112_001
- Total Year 1£28,000Source: object_read:doc_112_001
- Connector deliveryConnectors live within 4 weeksSource: object_read:doc_112_001
- Implementation startImplementation begins within one week of orderImplementation begins within one week of order · Source: object_read:doc_112_001
- Nightly refreshcomplete by 07:00 your local time on business dayscomplete by 07:00 your local time on business days · Source: object_read:doc_112_001
The document
Body
Sloane Kittery Software, Proposal v1
STATUS: Draft Date: 10 Sep 2026
Executive Summary
This proposal outlines BB-Demo's Starter tier for Sloane Kittery Software, enabling your customer success team to answer questions across Salesforce, call recordings, support tickets and customer emails without building custom reports.
The Offering
Starter tier is designed for one team and includes:
- A queryable layer over up to 4 business systems
- Access for up to 15 users
- Natural-language search and chat
- Custom pages for key metrics
- Nightly data refresh, complete by 07:00 your local time on business days
- Six-monthly check-in
Investment and Timeline
| Component | Cost |
|---|---|
| Implementation (4 weeks) | £6,000 |
| Year 1 subscription | £22k |
| Total Year 1 | £28k |
Implementation begins within one week of order. Connectors live within 4 weeks.
Open Points
To finalise this proposal, we need:
- Confirmation of which systems you'd like to connect
- Details of your Snowflake administrator
- Your review of the MSA terms
Please send these back and we'll have the order form ready to sign within two business days.