Tannahill Systems - Order Form (signed)
Documentexecuted Tannahill Systems: documents · order_form · executed · 2024-04-02
Executed order form for Tannahill Systems' Starter subscription, 6 Apr 2024 to 5 Apr 2025, at £20k per year. Availability 99.5%, P1 first response 4 business hours, Net 30 days payment. It covers one term only.
What it says
What this says
Current to 11 Oct 26Executed order form for Tannahill Systems' Starter subscription, 6 Apr 2024 to 5 Apr 2025, at £20k per year. Availability 99.5%, P1 first response 4 business hours, Net 30 days payment. It covers one term only.
What it is: an executed order form dated 2 Apr 2024, signed by the Chief Executive Officer for each side. It is headed "Renewal Order Summary" and continues the subscription under the existing Master Services Agreement and Data Processing Agreement.
Commits: Starter tier with 15 licensed users at £20k, paid annually in advance on Net 30 days. Service commitments are availability 99.5%, P1 first response 4 business hours, and a service credit of 5% of monthly fee for availability breaches.
Not settled: the term ended on 5 Apr 2025, and the document states no further renewal or auto-renewal. It does not show what governs the account afterwards, and it does not name the signatories.
Unusual: nothing departs from the standard Starter terms. The price matches the v1 list.
As found in this document
Current to 9 Oct 26- Date end5 Apr 2025Source: object_read:doc_103_008
- Date signed2 Apr 2024Source: object_read:doc_103_008
- Date start6 Apr 2024Source: object_read:doc_103_008
- Price£19,500Source: object_read:doc_103_008
- Availability99.5%Source: object_read:doc_103_008
- P1 first response4 business hoursSource: object_read:doc_103_008
- Service credit5% of monthly fee for availability breaches5% of monthly fee for availability breaches · Source: object_read:doc_103_008
- Data refreshComplete by 07:00 customer local time each business dayComplete by 07:00 customer local time each business day · Source: object_read:doc_103_008
- Payment termsNet 30 daysSource: object_read:doc_103_008
- Annual fee£19,500 in advanceSource: object_read:doc_103_008
- Licensed users15Source: object_read:doc_103_008
The document
Body
Tannahill Systems, Order Form (signed)
Order Date: 2 Apr 2024
Customer Details
Customer: Tannahill Systems Service commencement: 6 Apr 2024 Service end: 5 Apr 2025 Subscription tier: Starter Licensed users: 15
Renewal Order Summary
| Item | SKU | Unit Price | Qty | Discount | Net Amount |
|---|---|---|---|---|---|
| Company Brain – Starter | SUB-STARTER | £20k | 1 | , | £20k |
Total contract value: £20k Annual recurring revenue: £20k Payment terms: Net 30 days
Service Commitments
- Availability: 99.5%
- P1 first response: 4 business hours
- Service credit: 5% of monthly fee for availability breaches
- Data refresh: Complete by 07:00 customer local time each business day
Notes
This renewal order continues the Customer's subscription for the period from 6 Apr 2024 to 5 Apr 2025 on the terms of the Master Services Agreement and Data Processing Agreement previously executed between the parties. The Customer shall pay the annual fee of £20k in advance, in accordance with the payment terms above.
For and on behalf of BB-Demo Limited:
Chief Executive Officer
2 Apr 2024
Read the whole document (1,274 characters)
For and on behalf of Tannahill Systems:
Chief Executive Officer
2 Apr 2024