What it says
What this says
Current to 11 Oct 26Executed order form dated 23 Mar 2023 for the Starter tier, 15 users, term 6 Apr 2023 to 5 Apr 2024. Availability 99.5%, P1 first response 4 business hours. Subscription £18k after a 10% discount, implementation £6,000, total £24k.
What it is: an executed order form between BB-Demo Limited and Tannahill Systems, signed 23 Mar 2023. It covers a Starter subscription at a unit price of £20k less 10%, plus Starter implementation at £6,000.
Commits: "Availability: 99.5%", "P1 first response: 4 business hours" and a service credit of "5% of monthly fee for availability breaches". Data refresh is "Complete by 07:00 customer local time each business day", and payment terms are Net 30 days.
Unusual: the 10% discount is a first-term discount and the standard terms end it at renewal. Both signatories are listed only by title, Chief Executive Officer, with no names given.
Not settled: the form states service end as 5 Apr 2024 and says nothing on renewal, auto-renewal or notice. It does not show what happened after the first term, so it cannot be read as the current price or current contract.
As found in this document
Current to 9 Oct 26- Date end5 Apr 2024Source: object_read:doc_103_006
- Date signed23 Mar 2023Source: object_read:doc_103_006
- Date start6 Apr 2023Source: object_read:doc_103_006
- Price£17,550Source: object_read:doc_103_006
- Availability99.5%Source: object_read:doc_103_006
- P1 first response4 business hoursSource: object_read:doc_103_006
- Service credit5% of monthly fee for availability breaches5% of monthly fee for availability breaches · Source: object_read:doc_103_006
- Data refreshComplete by 07:00 customer local time each business dayComplete by 07:00 customer local time each business day · Source: object_read:doc_103_006
- Implementation duration4 weeksSource: object_read:doc_103_006
- Connectors includedup to 4 live connectorsSource: object_read:doc_103_006
- Payment termsNet 30 daysSource: object_read:doc_103_006
- Total contract value£23,550Source: object_read:doc_103_006
- Implementation fee£6,000Source: object_read:doc_103_006
The document
Body
Tannahill Systems, Order Form (signed)
Order Date: 23 Mar 2023
Customer Details
Customer: Tannahill Systems Service commencement: 6 Apr 2023 Service end: 5 Apr 2024 Subscription tier: Starter Licensed users: 15
Order Summary
| Item | SKU | Unit Price | Qty | Discount | Net Amount |
|---|---|---|---|---|---|
| Company Brain – Starter | SUB-STARTER | £20k | 1 | 10% | £18k |
| Implementation – Starter (4 weeks, up to 4 connectors) | IMP-STARTER | £6,000 | 1 | , | £6,000 |
Total contract value: £24k Annual recurring revenue: £18k Payment terms: Net 30 days
Service Commitments
- Availability: 99.5%
- P1 first response: 4 business hours
- Service credit: 5% of monthly fee for availability breaches
- Data refresh: Complete by 07:00 customer local time each business day
- Implementation duration: 4 weeks
- Connectors included: up to 4 live connectors
Terms
This order is subject to the Master Services Agreement and Data Processing Agreement executed between the parties. The Customer shall pay the invoice within 30 days of receipt.
For and on behalf of BB-Demo Limited:
Read the whole document (1,313 characters)
Chief Executive Officer
23 Mar 2023
For and on behalf of Tannahill Systems:
Chief Executive Officer
23 Mar 2023
Unusual terms
Current to 9 Oct 26- 10% first-term discount on subscription
- Signatories named by title only