Quennell Harte - Order Form (signed)
Documentexecuted Quennell Harte: documents · order_form · executed · 2026-07-03
Executed Starter order form dated 3 Jul 2026 for Quennell Harte: £22k annual subscription plus £6,000 one-off implementation, total contract value £28k. Availability 99.5%, P1 first response 4 business hours, term 17 Jul 2026 to 16 Jul 2027.
What it says
What this says
Current to 11 Oct 26Executed Starter order form dated 3 Jul 2026 for Quennell Harte: £22k annual subscription plus £6,000 one-off implementation, total contract value £28k. Availability 99.5%, P1 first response 4 business hours, term 17 Jul 2026 to 16 Jul 2027.
What it is: an order form under the Master Services Agreement, signed by Sophie Ling for BB-Demo and a Chief Operations Officer for Quennell Harte, both dated 3 Jul 2026. Stored status is executed.
Commits: subscription of £22k billed annually in advance, implementation of £6,000 (one-off), payment 30 days from invoice. Service levels are 99.5% availability, P1 first response of 4 business hours, and a service credit of 5% of one month's monthly fee for availability breach.
Unusual: nothing departs from standard Starter terms. The £22k subscription matches the v2 Starter list price, and no discount is stated.
Not settled: the customer signatory is shown only by title, not name. The text does not state a renewal clause or notice period, and it does not list which connectors are promised or any go-live date.
As found in this document
Current to 9 Oct 26- Date end16 Jul 2027Source: object_read:doc_100_006
- Date signed3 Jul 2026Source: object_read:doc_100_006
- Date start17 Jul 2026Source: object_read:doc_100_006
- Price£22,000Source: object_read:doc_100_006
- Annual Subscription£22,000Source: object_read:doc_100_006
- Implementation Fee£6,000 (one-off)Source: object_read:doc_100_006
- Total Contract Value£28,000Source: object_read:doc_100_006
- Payment Terms30 days from invoiceSource: object_read:doc_100_006
- Billing FrequencyAnnual in advanceSource: object_read:doc_100_006
- Availability99.5%Source: object_read:doc_100_006
- P1 First Response4 business hoursSource: object_read:doc_100_006
- Service Credit (availability breach)5% of one month's monthly feeSource: object_read:doc_100_006
- Data RefreshNightly by 07:00 customer local time on business daysNightly by 07:00 customer local time on business days · Source: object_read:doc_100_006
The document
Body
Quennell Harte - Order Form (signed)
Order Date: 3 Jul 2026
Customer: Quennell Harte, Bristol, United Kingdom
Effective Date: 17 Jul 2026
Term End Date: 16 Jul 2027
Services and Pricing
| SKU | Description | Qty | Unit Price | Total | Recurring |
|---|---|---|---|---|---|
| SUB-STARTER | Company Brain – Starter | 1 | £22k | £22k | Yes |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 | No |
Total Contract Value: £28k
Billing
- Annual Subscription: £22k
- Implementation Fee: £6,000 (one-off)
- Payment Terms: 30 days from invoice
- Billing Frequency: Annual in advance
Service Levels
| Service Element | Level |
|---|---|
| Availability | 99.5% |
| P1 First Response | 4 business hours |
| Service Credit (availability breach) | 5% of one month's monthly fee |
| Data Refresh | Nightly by 07:00 customer local time on business days |
Terms
This order is subject to the Master Services Agreement between BB-Demo and Quennell Harte.
Authorisation
By their signatures below, both parties agree to be bound by the terms of this order form.
Read the whole document (1,343 characters)
For BB-Demo
Sophie Ling Account Executive 3 Jul 2026
For Quennell Harte
_________________________ Chief Operations Officer 3 Jul 2026