Penwortham Mutual - Order Form (signed)
Documentexecuted Penwortham Mutual: documents · order_form · executed · 2026-05-14
Executed Enterprise order form for Penwortham Mutual: £119k annual subscription plus £30k implementation, £149k total. Term 28 May 2026 to 27 May 2027, 99.9% availability, 30-minute P1 response, billed quarterly in advance.
What it says
What this says
Current to 11 Oct 26Executed Enterprise order form for Penwortham Mutual: £119k annual subscription plus £30k implementation, £149k total. Term 28 May 2026 to 27 May 2027, 99.9% availability, 30-minute P1 response, billed quarterly in advance.
What it is: an order form dated 14 May 2026 for the Enterprise tier, effective 28 May 2026. It lists a £125k subscription at a 5% discount, giving £119k, and a £30k implementation.
Commits: "99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time", with a service credit of "10% of monthly subscription fee per month of SLA breach". Billing is quarterly in advance on Net 30 days, for up to 12 connectors and up to 150 users.
Unusual: the subscription "renews automatically unless either party provides 90 days' notice of non-renewal". The connector cap of 12 is below the standard Enterprise allowance, and the refresh wording is daily rather than business days.
Not settled: the order is "subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties", and neither is shown here. The customer signature block names no signatory and carries no date, so the filed status of executed rests on the folder and file name.
As found in this document
Current to 9 Oct 26- Date end27 May 2027Source: object_read:doc_097_007
- Date renewal27 May 2027Source: object_read:doc_097_007
- Date signed14 May 2026Source: object_read:doc_097_007
- Date start28 May 2026Source: object_read:doc_097_007
- Price£118,750Source: object_read:doc_097_007
- Subscription (net, after 5% discount)£118,750 AnnualSource: object_read:doc_097_007
- Implementation£30,000 One-off, 12 weeks from Effective Date£30,000 One-off, 12 weeks from Effective Date · Source: object_read:doc_097_007
- Total Contract Value£148,750Source: object_read:doc_097_007
- Contract Term12 months from 28 May 2026 to 27 May 202712 months from 28 May 2026 to 27 May 2027 · Source: object_read:doc_097_007
- BillingQuarterly in advanceSource: object_read:doc_097_007
- Payment TermsNet 30 daysSource: object_read:doc_097_007
- Connectors IncludedUp to 12 connectorsSource: object_read:doc_097_007
- Users IncludedUp to 150 usersSource: object_read:doc_097_007
- Service Level99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time · Source: object_read:doc_097_007
- Service Credit10% of monthly subscription fee per month of SLA breach10% of monthly subscription fee per month of SLA breach · Source: object_read:doc_097_007
- Renewal noticerenews automatically unless either party provides 90 days' notice of non-renewalrenews automatically unless either party provides 90 days' notice of non-renewal · Source: object_read:doc_097_007
The document
Body
Order Form
Customer: Penwortham Mutual Ordered on: 14 May 2026 Effective from: 28 May 2026
Services
| SKU | Description | Unit Price | Qty | Discount | Net Amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | Company Brain – Enterprise | £125k | 1 | 5% | £119k | Annual |
| IMP-ENTERPRISE | Implementation – Enterprise (12 weeks, security review, up to 12 connectors) | £30k | 1 | , | £30k | One-off |
Summary
| Item | Amount |
|---|---|
| Annual Subscription | £119k |
| Implementation | £30k |
| Total Contract Value | £149k |
Key Terms
- Tier: Enterprise
- Contract Term: 12 months from 28 May 2026 to 27 May 2027
- Billing: Quarterly in advance
- Implementation Term: 12 weeks from Effective Date
- Payment Terms: Net 30 days
- Connectors Included: Up to 12 connectors
- Users Included: Up to 150 users
- Service Level: 99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time
- Service Credit: 10% of monthly subscription fee per month of SLA breach
Conditions
Read the whole document (1,745 characters)
- This Order is subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties.
- Implementation shall commence on 28 May 2026 and is expected to complete within 12 weeks.
- The annual subscription renews automatically unless either party provides 90 days' notice of non-renewal.
- All prices are in British pounds sterling and exclude VAT.
Acceptance
This Order becomes binding when signed by both parties.
For BB-Demo Limited:
Matteo Ricci Account Executive Date: 14 May 2026
For Penwortham Mutual:
Authorised Representative
Unusual terms
Current to 9 Oct 26- 5% discount on subscription
- automatic renewal with 90 days' notice
- connectors capped at 12
- daily data refresh by 07:00 UK time
- MSA and DPA still to be executed