What it says
What this says
Current to 11 Oct 26Executed order form dated 1 Apr 2026 for Company Brain Growth at £44,000 per year, billed annually in advance, running 23 Apr 2026 to 22 Apr 2027. Availability 99.5%, P1 first response 1 business hour. Auto-renews on 22 Apr 2027 unless 30 days' written notice is given.
What it is: the signed order form between BB-Demo Limited and Ellerby Dental Group for one Growth subscription. Priya Raman signed for BB-Demo on 1 Apr 2026; the customer signs as "Authorised Representative" with no name.
Commits: "Availability: 99.5%", P1 first response of 1 business hour, and a nightly refresh complete by 07:00 customer local time on business days. Billing is annual in advance on Net 30 days.
Unusual: the subscription "will renew annually on 22 April 2027 unless either party gives 30 days' written notice of non-renewal". The £44,000 matches the v1 list price, although v2 applied to new business from 1 Dec 2025.
Not settled: who signed for the customer, and any connector delivery dates, user limits or implementation fee, none of which the text states. Service credits cover availability only, with no freshness credit.
As found in this document
Current to 9 Oct 26- Date end22 Apr 2027Source: object_read:doc_095_009
- Date renewal22 Apr 2027Source: object_read:doc_095_009
- Date signed1 Apr 2026Source: object_read:doc_095_009
- Date start23 Apr 2026Source: object_read:doc_095_009
- Price£44,000Source: object_read:doc_095_009
- Subscription period23 April 2026 to 22 April 2027Source: object_read:doc_095_009
- Total contract value£44,000Source: object_read:doc_095_009
- Billing frequencyAnnual in advanceSource: object_read:doc_095_009
- Payment termsNet 30 daysSource: object_read:doc_095_009
- Availability99.5%Source: object_read:doc_095_009
- P1 incident first response1 business hourSource: object_read:doc_095_009
- Data refreshNightly, complete by 07:00 customer local time on business daysNightly, complete by 07:00 customer local time on business days · Source: object_read:doc_095_009
- Service credits10% of one month's fee for any month availability falls below 99.5%10% of one month's fee for any month availability falls below 99.5% · Source: object_read:doc_095_009
- Renewal notice30 days' written notice of non-renewal prior to 22 April 202730 days' written notice of non-renewal prior to 22 April 2027 · Source: object_read:doc_095_009
The document
Body
Ellerby Dental Group
Order Form (Signed)
Date: 1 April 2026
Parties
Supplier: BB-Demo Limited, London, United Kingdom
Customer: Ellerby Dental Group, Derby, United Kingdom
Services
| Description | Qty | Unit Price | Discount | Total |
|---|---|---|---|---|
| Company Brain – Growth | 1 | £44,000 | , | £44,000 |
Term and Pricing
Subscription period: 23 April 2026 to 22 April 2027
Annual recurring revenue: £44,000 Billing frequency: Annual in advance Payment terms: Net 30 days Total contract value: £44,000
Service Levels
- Availability: 99.5%
- P1 incident first response: 1 business hour
- Data refresh: Nightly, complete by 07:00 customer local time on business days
- Service credits: 10% of one month's fee for any month availability falls below 99.5%
Renewal
This subscription will renew annually on 22 April 2027 unless either party gives 30 days' written notice of non-renewal prior to that date.
Signatures
For BB-Demo Limited:
_____________________________ Priya Raman Account Executive
Date: 1 April 2026
For Ellerby Dental Group:
Read the whole document (1,246 characters)
_____________________________ Authorised Representative
Date: 1 April 2026
Unusual terms
Current to 9 Oct 26- Auto-renews annually unless 30 days' written notice
- Priced at the v1 list figure though signed after v2 began
- Customer signatory not named