Ellerby Dental Group - Order Form (signed)
Documentexecuted Ellerby Dental Group: documents · order_form · executed · 2025-04-09
Executed order form for the Growth tier at £39,600 a year net of a 10% discount, plus £12,000 implementation. Availability 99.5%, P1 first response 1 business hour. Term 23 Apr 2025 to 22 Apr 2026, auto-renewing.
What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier at £39,600 a year net of a 10% discount, plus £12,000 implementation. Availability 99.5%, P1 first response 1 business hour. Term 23 Apr 2025 to 22 Apr 2026, auto-renewing.
What it is: an order form between Ellerby Dental Group and BB-Demo Limited for the Growth subscription and Growth implementation. It is marked Executed, version 1, and BB-Demo's signature is Priya Raman, Account Executive, dated 9 Apr 2025.
Commits: availability of 99.5% monthly uptime, P1 first response of 1 business hour, nightly refresh complete by 07:00, and a service credit of 10% of one month's subscription fee. Billing is annual in advance, net 30 days.
Unusual: renewal is automatic for successive 12-month periods unless either party gives 30 days' written notice. The 10% discount sits on the subscription line.
Not settled: the customer's authorised signatory line and date are blank in this copy. The document does not show whether the term renewed after 22 Apr 2026 or was cancelled.
As found in this document
Current to 9 Oct 26- Date end22 Apr 2026Source: object_read:doc_095_007
- Date renewal22 Apr 2026Source: object_read:doc_095_007
- Date signed9 Apr 2025Source: object_read:doc_095_007
- Date start23 Apr 2025Source: object_read:doc_095_007
- Price£39,600Source: object_read:doc_095_007
- Availability SLA99.5% monthly uptimeSource: object_read:doc_095_007
- P1 incident first response1 business hour (Monday–Friday 08:00–17:00 GMT)1 business hour (Monday–Friday 08:00–17:00 GMT) · Source: object_read:doc_095_007
- Data refreshNightly complete by 07:00 customer local time, business daysNightly complete by 07:00 customer local time, business days · Source: object_read:doc_095_007
- Service credits, availability10% of one month's subscription fee10% of one month's subscription fee · Source: object_read:doc_095_007
- Billing frequencyAnnual in advanceSource: object_read:doc_095_007
- Payment termsNet 30 days from invoice dateSource: object_read:doc_095_007
- Implementation fee£12,000, non-recurring (8 weeks, up to 8 connectors)£12,000, non-recurring (8 weeks, up to 8 connectors) · Source: object_read:doc_095_007
- Included limits40 licensed users (soft limit), up to 8 system connectors40 licensed users (soft limit), up to 8 system connectors · Source: object_read:doc_095_007
The document
Body
ORDER FORM
Ellerby Dental Group and BB-Demo Limited
Parties
Customer: Ellerby Dental Group Supplier: BB-Demo Limited (trading as BB-Demo)
Subscription and Services
Line Items
| SKU | Description | Qty | Unit Price | Discount | Net Amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 10% | £39,600 | Yes, annual |
| IMP-GROWTH | Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12,000 | , | £12,000 | No |
Summary
| Item | Amount |
|---|---|
| Annual Recurring Revenue (Year 1) | £39,600 |
| Non-recurring implementation | £12,000 |
| Total Contract Value | £51,600 |
Service Levels
The following service levels apply to the Company Brain – Growth subscription:
| Metric | Commitment |
|---|---|
| Availability SLA | 99.5% monthly uptime |
| P1 incident first response | 1 business hour (Monday–Friday 08:00–17:00 GMT) |
| Data refresh | Nightly complete by 07:00 customer local time, business days |
| Service credits, availability | 10% of one month's subscription fee |
Read the whole document (1,979 characters)
Service credits are applied as account credit against the next invoice if availability falls below the SLA.
Contract Terms
Start date: 23 Apr 2025 End date: 22 Apr 2026 Billing frequency: Annual in advance Payment terms: Net 30 days from invoice date Renewal: Automatic for successive 12-month periods unless either party provides 30 days' written notice before expiry
Included Limits
Tier: Growth Licensed users: 40 (soft limit) System connectors: Up to 8
Signatures
By signing below, both parties accept the terms in this order form and agree to the underlying Master Service Agreement.
Ellerby Dental Group
Authorised signatory: _____________________________ Date:
BB-Demo Limited
Signed: Priya Raman Account Executive Date: 9 Apr 2025
Status: Executed Version: 1
Unusual terms
Current to 9 Oct 26- 10% first-term discount on subscription
- Automatic 12-month renewal
- 30 days' written notice before expiry
- Customer signature line blank in this copy