Linthorpe Trade Supplies - Order Form (signed)
Documentexecuted Linthorpe Trade Supplies: documents · order_form · executed · 2024-08-05
Order form dated 5 Aug 2024 for Company Brain Starter at £19k per year after a 5% discount, plus £6,000 implementation. It commits 99.5% uptime and a 4 business hour P1 response. The customer signature block is blank in the text.
What it says
What this says
Current to 11 Oct 26Order form dated 5 Aug 2024 for Company Brain Starter at £19k per year after a 5% discount, plus £6,000 implementation. It commits 99.5% uptime and a 4 business hour P1 response. The customer signature block is blank in the text.
What it is: an order form between BB-Demo Limited and Linthorpe Trade Supplies for one Starter subscription and Starter implementation. Total Contract Value is £25k, with the service period running 19 Aug 2024 to 18 Aug 2025.
Commits: availability of "99.5% uptime", P1 first response of "4 business hours", and a service credit of "5% of monthly subscription fee for availability breaches". Billing is annual in advance, Net 30 days from invoice date, in GBP.
Unusual: a 5% discount on the Starter line, and an implementation fee that is "non-refundable upon commencement of work". The implementation covers four weeks and up to four data connectors, with no connector go-live dates stated.
Not settled: the stored status says executed, but the customer's Authorised by, Title and Date lines are blank, so the text does not show who signed for the customer. The document states no renewal terms, and its service period ended on 18 Aug 2025.
As found in this document
Current to 9 Oct 26- Date end18 Aug 2025Source: object_read:doc_094_006
- Date start19 Aug 2024Source: object_read:doc_094_006
- Price£18,525Source: object_read:doc_094_006
- Availability99.5% uptimeSource: object_read:doc_094_006
- P1 First Response Time4 business hoursSource: object_read:doc_094_006
- Service Credit5% of monthly subscription fee for availability breaches5% of monthly subscription fee for availability breaches · Source: object_read:doc_094_006
- Total Contract Value£24,525Source: object_read:doc_094_006
- Implementation fee£6,000, due on invoice and non-refundable upon commencement of work£6,000, due on invoice and non-refundable upon commencement of work · Source: object_read:doc_094_006
- Billing FrequencyAnnual, in advanceSource: object_read:doc_094_006
- Payment TermsNet 30 days from invoice dateSource: object_read:doc_094_006
- CurrencyGBPSource: object_read:doc_094_006
The document
Body
Order Form
Order Form Date: 5 August 2024
Parties
This Order Form is entered into between:
BB-Demo Limited, a company registered in England and Wales, with its principal place of business at London ("Supplier")
and
Linthorpe Trade Supplies, a company with its principal place of business at Middlesbrough ("Customer").
Services and Fees
The Customer agrees to subscribe to the following services:
| Service | Quantity | Unit Price | Discount | Annual Price |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £20k | 5% | £19k |
| Implementation – Starter | 1 | £6,000 | , | £6,000 |
Total Contract Value: £25k
The implementation fee covers standard setup over four weeks with up to four data connectors. This fee is due on invoice and is non-refundable upon commencement of work.
Service Period
- Start Date: 19 August 2024
- End Date: 18 August 2025
- Duration: 12 months
Billing
- Billing Frequency: Annual, in advance
- Payment Terms: Net 30 days from invoice date
- Currency: GBP
Service Levels
The Supplier commits to the following service levels:
Read the whole document (1,609 characters)
| Commitment | Level |
|---|---|
| Availability | 99.5% uptime |
| P1 First Response Time | 4 business hours |
| Service Credit | 5% of monthly subscription fee for availability breaches |
Authorised Signatures
BB-Demo Limited
Tom Ashdown Account Executive
Authorised by: ________________________ Date: 5 August 2024
Linthorpe Trade Supplies
Authorised by: ________________________ Title: ________________________ Date: ________________________
Unusual terms
Current to 9 Oct 26- 5% discount on the Starter subscription
- implementation fee non-refundable on commencement
- customer signature block blank