Saltdean Hart Insurance Brokers - Order Form (signed)
Documentexecuted Saltdean Hart Insurance Brokers: documents · order_form · executed · 2024-11-08
Executed order form for the Growth tier, signed 8 Nov 2024, running 22 Nov 2024 to 21 Nov 2025. Subscription £40k net after a 10% first-term discount, implementation £12k, total contract value £52k. Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier, signed 8 Nov 2024, running 22 Nov 2024 to 21 Nov 2025. Subscription £40k net after a 10% first-term discount, implementation £12k, total contract value £52k. Availability 99.5%, P1 first response 1 business hour.
What it is: the executed order form under the Master Services Agreement between Saltdean Hart Insurance Brokers and BB-Demo, signed by Priya Raman for BB-Demo and an unnamed authorised signatory for the customer.
Commits: annual billing in advance, "Payment terms: 30 days from the invoice date", availability of 99.5%, P1 first response of 1 business hour, and a service credit of "10% of one month's fee, for availability breaches".
Unusual: the 10% discount on the £44k list subscription applies to the first term only and "ends at renewal". Credits are availability only, so stale data would not earn a credit.
Not settled: the term ended 21 Nov 2025 and the document states no renewal term or auto-renewal. The customer signatory is not named, and connector live-by dates were agreed elsewhere during implementation planning.
As found in this document
Current to 9 Oct 26- Date end21 Nov 2025Source: object_read:doc_089_007
- Date signed8 Nov 2024Source: object_read:doc_089_007
- Date start22 Nov 2024Source: object_read:doc_089_007
- Price£39,600Source: object_read:doc_089_007
- Availability99.5%Source: object_read:doc_089_007
- P1 first response1 business hourSource: object_read:doc_089_007
- Service credit10% of one month's fee, for availability breaches10% of one month's fee, for availability breaches · Source: object_read:doc_089_007
- Credit basisAvailability onlySource: object_read:doc_089_007
- Annual recurring subscription (net)£39,600Source: object_read:doc_089_007
- One-off implementation (net)£12,000Source: object_read:doc_089_007
- Total contract value£51,600Source: object_read:doc_089_007
- Billing frequencyannual, in advanceSource: object_read:doc_089_007
- Payment terms30 days from the invoice dateSource: object_read:doc_089_007
- Implementation scopeImplementation (Growth), eight weeks, up to eight connectorsImplementation (Growth), eight weeks, up to eight connectors · Source: object_read:doc_089_007
The document
Body
Order Form
Executed copy, version one. Signed Friday 8 Nov 2024.
This order form is issued under the Master Services Agreement between the parties and sets out the commercial terms for the company brain.
Parties
| Customer | Supplier | |
|---|---|---|
| Organisation | Saltdean Hart Insurance Brokers | BB-Demo |
| Location | Brighton | London |
| Account owner | Priya Raman, Account Executive | |
| Customer success manager | Esther Quaye |
Tier
Growth.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain (Growth), annual subscription | 1 | £44k | 10% | £40k | Recurring |
| IMP-GROWTH | Implementation (Growth), eight weeks, up to eight connectors | 1 | £12k | 0% | £12k | One-off |
Summary of charges
| Item | Amount |
|---|---|
| Annual recurring subscription (net) | £40k |
| One-off implementation (net) | £12k |
| Total contract value | £52k |
The discount on the subscription applies to the first term only. It ends at renewal.
Term
| Start date | 22 Nov 2024 |
| End date | 21 Nov 2025 |
| Length | One year |
Read the whole document (2,408 characters)
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the invoice date.
- All amounts are in pounds sterling.
- The implementation fee is a one-off charge and is not part of the annual recurring amount.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee, for availability breaches |
| Credit basis | Availability only |
The nightly refresh follows the standard service level for every tier. Service credits under this order form are given for availability only.
Scope notes
- The Growth tier covers several teams, with the Growth user and connector allowances.
- The implementation covers up to eight connectors, each with the live-by commitment agreed during implementation planning.
- Anything beyond the Growth allowances is an add-on and needs a written change to this order form.
Signatures
| For the Customer | For BB-Demo | |
|---|---|---|
| Organisation | Saltdean Hart Insurance Brokers | BB-Demo |
| Name | Authorised signatory | Priya Raman |
| Title | Authorised signatory of the Customer | Account Executive |
| Date | 8 Nov 2024 | 8 Nov 2024 |
Unusual terms
Current to 9 Oct 26- 10% first-term discount on subscription, ends at renewal
- Service credits for availability only