What it says
What this says
Current to 11 Oct 26Executed order form dated 29 Sep 2026 adding two packs of 10 users to the Growth subscription at an annual recurring charge of £8,000. Availability 99.5%, P1 first response 1 business hour. Term runs 30 Sep 2026 to 31 Mar 2027.
What it is: an executed add-on order form under the Master Services Agreement. It adds user capacity to the Growth subscription and does not change the tier.
Commits: two lines of ADD-USERS-10 at £4,000 each, £8,000 annual, 0% discount, billed annually in GBP with payment 30 days from the invoice date. Availability is 99.5% and P1 first response is 1 business hour.
Unusual: the total contract value of £4,011 covers only the part year to 31 Mar 2027, while £8,000 is the charge for each full year. The end date matches the Growth subscription, so the users renew with it.
Not settled: the customer signatory is shown only as "Authorised signatory", so the evidence does not show who signed for Pemaquid Analytics. The nightly refresh target is left to the Master Services Agreement.
As found in this document
Current to 9 Oct 26- Date end31 Mar 2027Source: object_read:doc_087_012
- Date renewal31 Mar 2027Source: object_read:doc_087_012
- Date signed29 Sep 2026Source: object_read:doc_087_012
- Date start30 Sep 2026Source: object_read:doc_087_012
- Price£8,000Source: object_read:doc_087_012
- Availability99.5%Source: object_read:doc_087_012
- P1 first response1 business hourSource: object_read:doc_087_012
- Service credit10% of one month's fee for a month in which availability is breached10% of one month's fee for a month in which availability is breached · Source: object_read:doc_087_012
- Credit basisAvailability onlySource: object_read:doc_087_012
- Annual recurring charge£8,000Source: object_read:doc_087_012
- Total contract value for the term£4,011Source: object_read:doc_087_012
- Billing frequencyannualSource: object_read:doc_087_012
- Invoice currencyGBPSource: object_read:doc_087_012
- Payment terms30 days from the invoice dateSource: object_read:doc_087_012
The document
Body
Pemaquid Analytics - Order Form (signed)
Status: Executed Version: 1 Order date: Tuesday 29 September 2026
This order form is made under the Master Services Agreement between BB-Demo and Pemaquid Analytics. It adds user capacity to the existing Growth subscription and is read together with that agreement.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Pemaquid Analytics, Boston |
| Customer industry | B2B software |
| BB-Demo account owner | Jordan Pike, Account Executive, US |
| BB-Demo customer success manager | Hollie Grieve |
2. Subscription tier
The customer is on the Growth tier, with 40 licensed users in the subscription. The customer has been a BB-Demo customer since Wednesday 1 April 2026. This order form adds capacity to that subscription and does not change the tier.
3. Order lines
| SKU | Description | Quantity | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| ADD-USERS-10 | Additional 10 users | 2 | £4,000 | 0% | £8,000 | Yes |
4. Commercial summary
Read the whole document (2,965 characters)
| Item | Amount |
|---|---|
| Annual recurring charge for this order | £8,000 |
| Discount applied | 0% |
| Total contract value for the term below | £4,011 |
The total contract value reflects the part of the year between the start date and the end date of this order form. The annual recurring charge is the figure that applies in each full year the lines remain in place.
5. Term
| Start date | 30 Sep 2026 |
| End date | 31 Mar 2027 |
The order form ends on the same date as the customer's existing Growth subscription, so the additional users renew together with it.
6. Billing and payment
- Billing frequency: annual.
- Invoices are issued in GBP.
- Payment terms: 30 days from the invoice date.
7. Service levels
The following service levels apply to the subscription, including the additional users.
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for a month in which availability is breached |
| Credit basis | Availability only |
The nightly refresh target is as set out in the Master Services Agreement. Data freshness does not carry a service credit on the Growth tier.
8. General
- Except as stated here, the terms of the Master Services Agreement apply.
- If this order form and the Master Services Agreement conflict on the lines, price or service levels above, this order form prevails.
- The additional users are used within the customer's existing brain, which runs inside the customer's own Snowflake account.
9. Signatures
| For BB-Demo | For Pemaquid Analytics | |
|---|---|---|
| Name | Jordan Pike | Authorised signatory |
| Title | Account Executive, US | Authorised signatory, Pemaquid Analytics |
| Date signed | Tuesday 29 September 2026 | Tuesday 29 September 2026 |
Unusual terms
Current to 9 Oct 26- Part-year total contract value of £4,011 against £8,000 annual
- Term ends with the Growth subscription on 31 Mar 2027
- Customer signatory shown only as authorised signatory