Carrowkeel Software - Order Form (signed)
Documentexecuted Carrowkeel Software: documents · order_form · executed · 2026-07-23
Executed order form signed 23 Jul 2026 for the Growth subscription at £50,000 per year, 15 Aug 2026 to 14 Aug 2027. Availability 99.5%, P1 first response 1 business hour, billed annually in advance on 30-day terms, no discount.
What it says
What this says
Current to 11 Oct 26Executed order form signed 23 Jul 2026 for the Growth subscription at £50,000 per year, 15 Aug 2026 to 14 Aug 2027. Availability 99.5%, P1 first response 1 business hour, billed annually in advance on 30-day terms, no discount.
What it is: an executed order form under the Master Subscription Agreement, signed electronically by both parties on 23 Jul 2026. It orders one Growth subscription for a Dublin-based customer, with no implementation fee.
Commits: "Annual recurring fee" of £50,000, billed "Annual, in advance" with "30 days from invoice date" payment terms. Availability is 99.5% and P1 first response is 1 business hour.
Unusual: nothing off the standard Growth terms. Service credits are "Availability only" and are not given for data freshness, so a stale refresh would not earn a credit.
Not settled: the customer signatory is only shown as "Authorised signatory", so no named person or role is recorded. The document does not list connectors or any go-live dates, and does not state a renewal notice period.
As found in this document
Current to 9 Oct 26- Date end14 Aug 2027Source: object_read:doc_085_014
- Date signed23 Jul 2026Source: object_read:doc_085_014
- Date start15 Aug 2026Source: object_read:doc_085_014
- Price£50,000Source: object_read:doc_085_014
- Annual recurring fee£50,000Source: object_read:doc_085_014
- Total contract value£50,000Source: object_read:doc_085_014
- Billing frequencyAnnual, in advanceSource: object_read:doc_085_014
- Payment terms30 days from invoice dateSource: object_read:doc_085_014
- Availability99.5%Source: object_read:doc_085_014
- P1 first response1 business hourSource: object_read:doc_085_014
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_085_014
- Service credit10% of one month's fee for each month in which availability is breached10% of one month's fee for each month in which availability is breached · Source: object_read:doc_085_014
- Credit basisAvailability onlySource: object_read:doc_085_014
The document
Body
Carrowkeel Software - Order Form (signed)
Status: Executed Signed: 23 Jul 2026
This order form is made under the Master Subscription Agreement between the parties and sets out the subscription ordered by the Customer.
1. Parties
| Supplier | Customer | |
|---|---|---|
| Name | BB-Demo | Carrowkeel Software |
| Location | London | Dublin |
| BB-Demo account owner | Sophie Ling, Account Executive | |
| BB-Demo customer success manager | Elena Novak |
2. Subscription ordered
| SKU | Description | Qty | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £50,000 | None | £50,000 | Yes |
The Growth subscription includes up to 40 licensed users, the dashboards builder and quarterly business reviews with the customer success manager.
3. Term
| Item | Detail |
|---|---|
| Start date | 15 Aug 2026 |
| End date | 14 Aug 2027 |
| Tier | Growth |
4. Fees and billing
| Item | Detail |
|---|---|
| Annual recurring fee | £50,000 |
| Total contract value | £50,000 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice date |
| Currency | GBP |
Read the whole document (2,375 characters)
No discount applies to this order. No implementation fee is charged under this order form.
5. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for each month in which availability is breached |
| Credit basis | Availability only |
Service credits under this order form are given for availability. They are not given for data freshness.
6. General
- This order form is governed by the Master Subscription Agreement. If the two conflict on price or term, this executed order form prevails.
- Any change to users, connectors or service levels during the term must be agreed in writing by both parties.
- The subscription is for the Customer's internal use across the teams named in its onboarding plan.
7. Signatures
| For BB-Demo | For Carrowkeel Software | |
|---|---|---|
| Name | Sophie Ling | Authorised signatory |
| Title | Account Executive | Authorised signatory for the Customer |
| Date | 23 Jul 2026 | 23 Jul 2026 |
Signed electronically by both parties on 23 Jul 2026.
Unusual terms
Current to 9 Oct 26- No credit for data freshness
- No discount and no implementation fee