Carrowkeel Software - Proposal v1
Documentdraft Carrowkeel Software: documents · proposal · draft · 2025-06-24
Internal draft proposal dated 24 Jun 2025 for the Growth tier: £41,800 annual subscription, £53,800 total first-year deal including implementation. Not issued to the customer. Availability and P1 response are only referred to as standard Growth levels.
What it says
What this says
Current to 11 Oct 26Internal draft proposal dated 24 Jun 2025 for the Growth tier: £41,800 annual subscription, £53,800 total first-year deal including implementation. Not issued to the customer. Availability and P1 response are only referred to as standard Growth levels.
What it is: a draft proposal prepared by Sophie Ling, marked "for internal review before it goes to Carrowkeel Software". It is an open item, not a contract or an order form.
Commits: nothing is binding. It states a Growth subscription of £41,800 annual, billed in advance, and a total deal amount of £53,800 that "includes the one-off implementation fee". Payment terms are "the standard thirty days" and the nightly refresh is complete by 07:00 Irish time on business days.
Unusual: the £53,800 must not be read as an annual price. No discount is stated, and the document lists "Confirm any discount position before this goes out" as open.
Not settled: the connector list, the administrators and the discount. The text gives no availability percentage or P1 response time, only "the standard Growth service levels". The evidence does not show whether a final proposal or order form followed.
As found in this document
Current to 9 Oct 26- Price£41,800Source: object_read:doc_085_002
- Growth subscription£41,800, annual, billed in advance£41,800, annual, billed in advance · Source: object_read:doc_085_002
- Total deal amount (first year, including implementation)£53,800Source: object_read:doc_085_002
- Payment termsthe standard thirty daysSource: object_read:doc_085_002
- Nightly refreshcomplete by 07:00 Irish time on business dayscomplete by 07:00 Irish time on business days · Source: object_read:doc_085_002
- Implementation timelinethe standard Growth timeline of about eight weeksthe standard Growth timeline of about eight weeks · Source: object_read:doc_085_002
The document
Body
Carrowkeel Software - Proposal v1
Status: Draft, for internal review before it goes to Carrowkeel Software.
Prepared by: Sophie Ling, Account Executive, BB-Demo Customer success contact at BB-Demo: Elena Novak Date: 24 Jun 2025
1. Context
Carrowkeel Software, based in Dublin, builds lettings and property-management software for letting agents in Ireland and the UK. Its customer success team wants one place to read support tickets, renewals and product usage for each agency group, without reconciling several systems by hand.
BB-Demo proposes the company brain: one AI-queryable layer over those sources, built and run inside Carrowkeel Software's own Snowflake account.
2. What we propose
The Growth tier, which suits several teams working from the same data.
Read the whole document (2,556 characters)
- Pages, chat and search across the connected sources
- The dashboards builder, so customer success can build per-agency-group views
- Quarterly business reviews with the BB-Demo customer success manager
- The Growth user allowance and the Growth connector allowance
- Nightly refresh complete by 07:00 Irish time on business days
- The standard Growth service levels for availability and priority-one response
The connectors to be switched on first are the helpdesk, the CRM and the product usage source. The exact list is still to be agreed with Carrowkeel Software's team.
3. Pricing
| Item | Amount |
|---|---|
| Growth subscription, annual, billed in advance | £41,800 |
| One-off fixed-fee implementation | Included in the deal amount below |
| Total deal amount (first year, including implementation) | £53,800 |
The annual subscription is £41,800. The deal amount of £53,800 is the total value of the deal and includes the one-off implementation fee, so it should not be read as an annual price. Payment terms are the standard thirty days.
4. Implementation approach
- Kick-off and access to the Snowflake account
- Connector set-up and first load of records
- Review of the first dashboards with the customer success team
- Hand-over to the BB-Demo customer success manager
Implementation runs to the standard Growth timeline of about eight weeks.
5. Open points
- Confirm the final connector list and the order in which they go live
- Confirm who at Carrowkeel Software will be the administrators
- Confirm any discount position before this goes out
6. Next steps
- Sophie Ling to review this draft internally and issue the final proposal
- Order form to follow under the BB-Demo MSA once the proposal is accepted
Unusual terms
Current to 9 Oct 26- Total deal amount includes one-off implementation
- Discount position unconfirmed