Kingdon Diagnostics - Renewal Proposal
Documentfinal Kingdon Diagnostics: documents · renewal_proposal · final · 2025-11-03
Renewal proposal issued by Lewis Kerr on 3 Nov 2025 for the term ending 5 Jan 2026. It proposes Enterprise for 40 licensed users at £119k annual price, billed annually in advance on thirty-day terms. It is a proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26Renewal proposal issued by Lewis Kerr on 3 Nov 2025 for the term ending 5 Jan 2026. It proposes Enterprise for 40 licensed users at £119k annual price, billed annually in advance on thirty-day terms. It is a proposal, not an executed order form.
What it is: a renewal proposal from Lewis Kerr, Account Executive, to Kingdon Diagnostics. It states the current term ends "5 Jan 2026" and recommends Enterprise for 40 licensed users at an annual price of £119k.
Commits: nothing binding. Billing is "Annually in advance, thirty-day payment terms", with VAT additional. The Enterprise benefits are described in general terms, with no figures for availability, P1 response or credits.
Unusual: the proposal gives contracted annual recurring revenue of £51k against a proposed price of £119k, a large step. Active users are "Between seven and eight" against 40 licensed.
Not settled: the acceptance block is blank, so the document does not show that the customer accepted. The order form was to follow, and the executed order form decides the contracted price and terms. The status shown as Final is not a signature.
As found in this document
Current to 9 Oct 26- Date end5 Jan 2026Source: object_read:doc_083_014
- Date renewal5 Jan 2026Source: object_read:doc_083_014
- Price£119,000Source: object_read:doc_083_014
- Annual price£119,000Source: object_read:doc_083_014
- BillingAnnually in advance, thirty-day payment termsAnnually in advance, thirty-day payment terms · Source: object_read:doc_083_014
- VATAdditional, at the prevailing rateAdditional, at the prevailing rate · Source: object_read:doc_083_014
- Licensed users40Source: object_read:doc_083_014
The document
Body
Kingdon Diagnostics - Renewal Proposal
Status: Final
Issued by Lewis Kerr, Account Executive, BB-Demo, on 3 Nov 2025. Customer success contact: Amara Obi.
1. Background
Kingdon Diagnostics became a BB-Demo customer on 6 Jan 2025. The network provides MRI and CT services for NHS trusts and private insurers from twelve sites in the North East and Cumbria. It uses the company brain so that contract managers can see each trust's referrals, reporting-turnaround tickets and invoices in one place.
The current term ends on 5 Jan 2026. This proposal sets out the renewal we recommend.
2. Where you are today
| Measure | Position |
|---|---|
| Contracted annual recurring revenue | £51k |
| Licensed users | 40 |
| Active users, thirty-day average | Between seven and eight, up on the previous quarter |
| Support tickets, last thirty days | None |
| Overdue invoices | None |
Use has grown steadily, and the service has run without raised issues.
3. Proposed renewal
Read the whole document (2,173 characters)
| Item | Proposal |
|---|---|
| Deal type | Renewal |
| Tier | Enterprise |
| Licensed users | 40 |
| Annual price | £119k |
| Billing | Annually in advance, thirty-day payment terms |
| VAT | Additional, at the prevailing rate |
The price is co-termed to your renewal, so the new term follows directly from the end of the current one on 5 Jan 2026.
4. What Enterprise adds
- Single sign-on and SCIM for managing access centrally.
- An executive sponsor at BB-Demo.
- The Enterprise availability commitment and the fastest priority-one first response we offer.
- Service credits that cover data freshness as well as availability.
- Security review support, should your information governance team need it.
5. Next steps
- Review this proposal with your contract management lead and your information governance contact.
- Tell Lewis Kerr of any questions on scope or price.
- Lewis will send the order form over today once the scope is confirmed, ready for signature before 5 Jan 2026.
6. Acceptance
Accepted for Kingdon Diagnostics: Authorised signatory, title and date to be completed on the order form.
For BB-Demo: Account Executive.
Kind regards, Lewis
Unusual terms
Current to 9 Oct 26- Price co-termed to current term end on 5 Jan 2026
- Proposed price far above stated contracted ARR of £50,800