Kingdon Diagnostics - Order Form (signed)
Documentexecuted Kingdon Diagnostics: documents · order_form · executed · 2025-09-08
Executed order form adding two packs of five connectors to the Growth subscription at £9,000 a year, co-termed to end on 5 Jan 2026. It commits 99.5% availability and a 1 business hour P1 first response, with a 10% credit for availability only.
What it says
What this says
Current to 11 Oct 26Executed order form adding two packs of five connectors to the Growth subscription at £9,000 a year, co-termed to end on 5 Jan 2026. It commits 99.5% availability and a 1 business hour P1 first response, with a 10% credit for availability only.
What it is: an executed order form under the master services agreement, adding "Additional connectors (pack of five)", quantity 2, to the Growth subscription already in force. Signed by Lewis Kerr for BB-Demo and an authorised signatory for Kingdon Diagnostics on 8 Sep 2025.
Commits: annual recurring charge of £9,000, billed annually in advance on 30 days payment terms. Service levels are 99.5% availability, 1 business hour P1 first response and a 10% of one month's fee credit.
Unusual: the total contract value of this order is £2,934 because the term runs 9 Sep 2025 to 5 Jan 2026 only, and it is not an annual price. The credit basis is availability only: "Data freshness is not a credit basis under this order form."
Not settled: the signatory's name is blank, and the text does not say whether the connectors continue after 5 Jan 2026 or when they go live. The stated existing contracted annual recurring revenue of £42k is that line in this document, not a current figure.
As found in this document
Current to 9 Oct 26- Date end5 Jan 2026Source: object_read:doc_083_012
- Date signed8 Sep 2025Source: object_read:doc_083_012
- Date start9 Sep 2025Source: object_read:doc_083_012
- Price£9,000Source: object_read:doc_083_012
- Availability99.5%Source: object_read:doc_083_012
- P1 first response1 business hourSource: object_read:doc_083_012
- Service credit10% of one month's feeSource: object_read:doc_083_012
- Credit basisAvailability onlySource: object_read:doc_083_012
- Annual recurring charge for this order£9,000Source: object_read:doc_083_012
- Total contract value of this order£2,934Source: object_read:doc_083_012
- Billing frequencyAnnualSource: object_read:doc_083_012
- Payment terms30 daysSource: object_read:doc_083_012
- Term9 Sep 2025 to 5 Jan 2026, co-termed to the existing subscription9 Sep 2025 to 5 Jan 2026, co-termed to the existing subscription · Source: object_read:doc_083_012
The document
Body
Kingdon Diagnostics - Order Form (signed)
Status: Executed, version one
This order form is issued under the master services agreement between BB-Demo and Kingdon Diagnostics and adds to the Growth subscription already in force.
Parties
| Supplier | BB-Demo, London |
| Customer | Kingdon Diagnostics, Newcastle upon Tyne |
| Customer since | 6 Jan 2025 |
| Subscription tier | Growth |
| BB-Demo account owner | Lewis Kerr |
| BB-Demo customer success manager | Amara Obi |
Order lines
| Item | Quantity | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|
| Additional connectors (pack of five) | 2 | £4,500 | 0% | £9,000 | Yes |
All amounts are in pounds sterling and exclude VAT.
Commercial summary
| Term | Value |
|---|---|
| Annual recurring charge for this order | £9,000 |
| Total contract value of this order | £2,934 |
| Billing frequency | Annual |
| Payment terms | 30 days |
| Existing contracted annual recurring revenue | £42k |
| Licensed users | 40 |
Read the whole document (2,361 characters)
The annual recurring charge is the annual price of the order lines above. The total contract value is the value of this order across its term, which runs for part of a year only, and it is not an annual price.
Term
- Start date: 9 Sep 2025
- End date: 5 Jan 2026
This order is co-termed to the existing subscription and ends on the same date as it.
Service levels
| Service level | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
A service credit applies where availability falls below the commitment in a month. Data freshness is not a credit basis under this order form.
General
- Invoices are issued annually in advance and are payable within the payment terms above.
- This order form decides the contracted price and terms for the lines it covers. Where a CRM record, an invoice or an earlier draft differs, this executed copy prevails.
- Any change to the lines, term or service levels needs a written amendment signed by both parties.
Signatures
Signed for BB-Demo
Name: Lewis Kerr Title: Account Executive Date: 8 Sep 2025
Signed for Kingdon Diagnostics
Title: Authorised signatory, Kingdon Diagnostics Date: 8 Sep 2025
Unusual terms
Current to 9 Oct 26- Short co-termed term ending 5 Jan 2026
- Total contract value of £2,934 is not an annual price
- Credit for availability only, not data freshness